Overview
Work History
Education
Timeline
Generic

Roland Williams

Camarillo,CA

Overview

5
5
years of professional experience

Work History

Food Delivery Driver

Walmart Spark
Camarillo, CA
06.2022 - Current

Customer Service Representative

Amazon
Goleta, CA
10.2019 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Cybersecurity - Computers

Full Sail
Orlando, FL

Psychology - Communication Sales And Marketing

University OF Phoenix
Phoenix, NY
11.2011

Timeline

Food Delivery Driver

Walmart Spark
06.2022 - Current

Customer Service Representative

Amazon
10.2019 - Current

Cybersecurity - Computers

Full Sail

Psychology - Communication Sales And Marketing

University OF Phoenix
Roland Williams