Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Rolanda Davis

Tuscaloosa,AL

Summary

Business Development Manager with proven success in leading sales and marketing initiatives. Skilled negotiator with strong communication abilities and a focus on relationship building. Dedicated to delivering practical, effective solutions that address client challenges.

Overview

12
12
years of professional experience

Work History

Business Development Manager

Ambassador Personnel
03.2025 - 07.2025
  • Produced weekly sales reports to evaluate performance metrics.
  • Surpassed company benchmarks for appointment activity and revenue growth.
  • Participated in networking events to build community relationships.
  • Guaranteed adherence to company policies and state regulations.
  • Oversaw entire sales cycle from lead generation to invoicing.
  • Facilitated meetings with customers to identify needs across multiple formats.
  • Kept comprehensive records of sales activities and client interactions.
  • Discovered business development opportunities via market analysis.

Sales Development Representative

Mailchimp
Remote
03.2022 - 03.2025
  • Generated over $3 million in revenue through proactive outreach and effective engagement.
  • Consistently exceeded sales goals while managing leads via Salesforce.
  • Handled multiple customer chats simultaneously through Zendesk for efficient communication.
  • Scheduled appointments using Chili Piper to enhance productivity.
  • Organized follow-up communications to nurture leads and strengthen relationships.
  • Answered customer inquiries and addressed objections to foster trust.
  • Identified potential customers through chat, email, and phone to create business opportunities.
  • Recognized with Freddie Award for outstanding sales performance and agent training.

Sales Development Representative

Intercontinental Capital Group
Remote
01.2020 - 05.2020
  • Contacted potential customers expressing interest in home loans or refinancing via phone, email, and SMS.
  • Utilized CRM tools to track interactions and maintain accurate customer records.
  • Transferred interested customers to local loan officers to facilitate the application process.
  • Scheduled appointments for consultations regarding financing options.
  • Discussed financial options and details to secure interest rates and terms.

Direct Sales Representative

Progressive LTD
07.2016 - 12.2019
  • Sold cable, internet, phone, home security, and mobile phone products door-to-door.
  • Maintained accurate records of customer interactions and sales activities in Salesforce.
  • Established and nurtured relationships with customers, realtors, apartment managers, and business owners.
  • Identified customer pain points through active listening and in-depth product explanations.
  • Recommended tailored solutions based on individual customer needs.
  • Maintained up-to-date knowledge of company's products and services.
  • Participated in team meetings to discuss strategies for achieving goals.
  • Recognized a top-producing agent.

Direct Sales Representative

Comcast
Tuscaloosa, AL
04.2013 - 11.2015
  • Executed door-to-door sales for cable, internet, phone, home security, and mobile services.
  • Maintained accurate records of customer interactions and sales activities in Salesforce.
  • Cultivated relationships with customers, realtors, apartment managers, and business owners.
  • Identified customer needs through active listening and tailored product recommendations.
  • Generated over 5 million dollars in revenue.
  • Recognized as a top producer, I received many incentives for sales performance.

Education

Alabama Real Estate -

Collibri
01-2024

Media Communications Certificate -

Full Sail University
Winter Park, FL
10.2022

SAAS Sales Training -

Aspireship
01-2022

Human Resource Management -

Virginia College
Birmingham, AL

Certificate - Christian Life Coach

CCA

Sales Training -

Grant Cardone Sales Training Bootcamp

Skills

  • Superior Leadership Skills
  • Management and administrative skills
  • Persuasive and consultative communicator with good communication skills, both orally and in writing
  • Detail-oriented
  • Process oriented
  • Excellent problem-solving skills
  • Success and result-oriented, with the ability to meet and exceed quotas; proficient in presentation, promotion, and advertising skills
  • Genuinely passionate about helping others
  • Professional sales training experienced in retail, indoor, outdoor, B2B, SaaS, and insurance
  • Coachable
  • Can work independently or as part of a team
  • Time management skills
  • Microsoft Office Suite
  • Sales Force
  • Zendesk
  • CRM
  • SAP
  • Lead generator
  • Training and development
  • Superior customer service skills
  • Conflict resolution
  • Organization
  • Product knowledge
  • Critical thinking
  • Team building
  • Quality management
  • Business correspondence
  • Dependable and responsible
  • Multi-tasking capabilities
  • Flexible and adaptable
  • Integrated marketing
  • Web development
  • Google Analytics
  • Web analytics
  • Media strategist
  • Social media
  • Email marketing
  • Can-Spam Act knowledge
  • Ad development
  • Branding
  • HTML knowledge
  • Adobe Photoshop
  • SoundCloud
  • Animations
  • Market research
  • Canva
  • Writing

Timeline

Business Development Manager

Ambassador Personnel
03.2025 - 07.2025

Sales Development Representative

Mailchimp
03.2022 - 03.2025

Sales Development Representative

Intercontinental Capital Group
01.2020 - 05.2020

Direct Sales Representative

Progressive LTD
07.2016 - 12.2019

Direct Sales Representative

Comcast
04.2013 - 11.2015

Alabama Real Estate -

Collibri

Media Communications Certificate -

Full Sail University

SAAS Sales Training -

Aspireship

Human Resource Management -

Virginia College

Certificate - Christian Life Coach

CCA

Sales Training -

Grant Cardone Sales Training Bootcamp

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