Roland A. Dehesa

• Delivered goods and services to customers on time and in excellent condition.
• Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
• Utilized GPS to optimize routes and continuously meet estimated delivery times.
• Secured merchandise, avoiding damage during transportation.
• Documented daily mileage, gas and other data.

• Sanitized floors and walls to protect workers.
• Handled cleaning and sanitation chemicals by following safety precautions.
• Used brooms, mops and vacuum cleaners to remove dirt and debris from floors.
• Demonstrated proper use of PPE and understood procedures necessary to minimize exposure to chemicals while performing daily tasks.
• Followed sanitation schedule and documented cleaning activities.

• Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
• Documented daily mileage, gas and other data.
• Secured merchandise, avoiding damage during transportation.

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.

• Kept accurate inventory of tools, parts and supplies to handle normal copier issues.
• Used troubleshooting abilities to detect malfunctions for on-site copiers and completed immediate repairs to restore performance.

warehouse work-unloaded truck of food items using powered pallet jack, stock shelves and freezer,trash duties,general maintenance,etc.

• Responded quickly to customer concerns and escalated major issues to management.