Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Work Availability
Timeline
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Rolanda Fowler

Rolanda Fowler

Atlanta,GA

Summary

Seasoned IT Program and Project Manager, Realtor, and Consultant with 15+ years in diverse industries. Energetic and adaptive leader known for superior interpersonal, communication, and problem-solving skills. Proven track record in diverse industries, offering expertise in operations, strategy, and finance. .Effective advisor with a keen eye for detail, offering efficient systems and process improvements to achieve business goals. I’m poised to contribute to your company’s growth with my unique ability to envision and execute the “big” picture.


Overview

12
12
years of professional experience

Work History

CONSULTANT

RMF Consulting, LLC
01.2012 - Current


  • Provide consulting services in other related areas including Project Mgmt, Business Consulting, IT and/or Real Estate Services.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
  • Integrated technology and business operations to identify targeted solutions to customer issues.
  • Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
  • Onboarded and managed new client accounts to boost retention rates.
  • Created and developed detailed work plans to meet business priorities and deadlines.
  • Devised and implemented processes and procedures to streamline operations.


ADVISOR; INTERNATIONAL PROJECT MANAGER; TECHNICAL PROGRAM MANAGER

TransUnion, LLC
01.2015 - 01.2022
  • Consolidate corporate wide global SalesForce instances
  • Innovate project management discipline and operations and methodology including artificial intelligence to support single Salesforce instance
  • Facilitate creation of standards for delivery and maintenance of credit decisioning applications across eight global locations
  • Day to day relationship, program and project management for top priority client, JP Morgan Chase
  • Planned, developed, and implemented strategies to convey information with key decision makers and stakeholders
  • Built and maintained relationships with clients to provide ongoing support.
  • Advised on organizational structure and human resource management to promote efficient business operations.
  • Gathered and analyzed customer feedback to inform product and service improvements.
  • Facilitated communication and collaboration between departments to help business function smoothly.


DIRECTOR-STRATEGIC PROJECTS; DIRECTOR-CUSTOMER SUPPORT, MANAGER-PROFESSIONAL SERVICES, PRINCIPAL CONSULTANT

Liaison Technologies
01.2012 - 01.2015


  • Manage selection process for key projects then scope and implement (i.e. NetSuite ERP)
  • Centralize into one location and manage 25 member global team supporting customer on prem software services.
  • Create and manage team of 7 Healthcare project delivery managers; performance and utilization management tracking.
  • Day to day management of top priority global healthcare clients, hiring and staffing, establishment of Safe Harbor certification.
  • Formed strategic partnerships and connected with potential clients to drive business development.
  • Reviewed internal systems and organized training plans to address areas in need of improvement.
  • Evaluated company documentation to verify alignment with regulatory requirements (global and domestic)
  • Oversaw project teams and maintained quality-minded schedules.

Education

BACHELOR OF SCIENCE MATHEMATICS -

Clark College (Clark Atlanta University)

MASTER'S CERTIFICATE PROJECT MANAGEMENT -

George Washington University

LICENSED REALTOR -

State of New Jersey

LICENSED REALTOR -

State of Georgia

Skills

  • Disaster Recovery/Business Continuity
  • Strategic Planning
  • IT Security
  • Project Management Tools (Rally, Asana, JIRA)
  • Mergers and Acquisitions
  • Technical Project Management (Agile and SDLC)
  • Master Data Management
  • SalesForce
  • Management Coaching
  • Business Planning
  • Customer Relationship Management
  • Change Management

Accomplishments

  • The Wealthy Group - ExP Realty - Top 5 Leaderboard - $1.2Million Sale in 2022, $2.4M Referral in 2023
  • Focused Community Strategies - Featured for Family and Community Involvement
  • Ann Cephus Family Fund - General Board Member
  • CAU Magazine – Featured for The DNA of CAU
  • CAU Alumni of the Quarter
  • Leadership Atlanta Invited
  • TransUnion ADS Quarterly Award and Top Performer and Voice of the Associate
  • TransUnion Project Manager of the Quarter (only 6 months on the job)
  • AT&T Executive Education Leadership Program Participant
  • United Way V.I.P. Board Development Participant
  • YWCA Salute to Women of Achievement Award
  • Dale Carnegie Human Relations Award Recipient
  • Past Executive Secretary of the A.P.P.L.E. Corps Board of Directors
  • Delta Sigma Theta Sorority, Inc - Gwinnett County Alumnae Chapter

Affiliations

  • Project Management Institute
  • Toastmasters
  • American Medical Informatics Association
  • Atlanta Board of Realtors
  • Women In Technology
  • Technology Associates of Georgia

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

ADVISOR; INTERNATIONAL PROJECT MANAGER; TECHNICAL PROGRAM MANAGER

TransUnion, LLC
01.2015 - 01.2022

CONSULTANT

RMF Consulting, LLC
01.2012 - Current

DIRECTOR-STRATEGIC PROJECTS; DIRECTOR-CUSTOMER SUPPORT, MANAGER-PROFESSIONAL SERVICES, PRINCIPAL CONSULTANT

Liaison Technologies
01.2012 - 01.2015

BACHELOR OF SCIENCE MATHEMATICS -

Clark College (Clark Atlanta University)

MASTER'S CERTIFICATE PROJECT MANAGEMENT -

George Washington University

LICENSED REALTOR -

State of New Jersey

LICENSED REALTOR -

State of Georgia

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Rolanda Fowler