Rolanda J. Rowe

Quickly and proactively adapted to the organization, taking on increasingly challenging roles and responsibilities

Recognized as an embodiment of the core value of optimism, with my picture featured on company value posters across all North American locations and Europe

• Acted as brand ambassador to educate candidates on culture, career growth, benefits, and advantages of working for company.
• Managed full cycle recruiting operations for North America, overseeing approximately 40 facilities and handling over 50 hourly and salary requisitions concurrently
• Directed and developed junior recruiters, providing coaching and mentorship to support their professional development and ensure effective recruitment practices
• Leverage creative means to improve upon full cycle recruiting, including positions with high technical requirements within the capacity of engineering, sales, quality, RD&I, HR, procurement, and various hourly positions
• In 2022, served on system integration and implementation team of 2 to integrate HireRight screening services with our existing application tracking system iCIMS
• Effectively influence and negotiate during entire recruiting process
• Spearheaded company hiring events locally and across North America
• Developed creative sourcing and recruitment strategies to aid in marketing company brand
• Initiated and spearheaded creation of company background committee, successfully coordinating efforts with Legal professionals to mitigate potential hiring risk
• Developed and maintained strong working relationships with executives, HR team, and hiring managers to foster partnerships that produced consistent results.
• Proactively cultivated new partnerships and diligently maintained relationships with all vendors
• Sourced and screened candidates for wide range of roles from production level to c-suite level and worked with hiring managers to coordinate interviews, offers, and onboarding.

• Managing all aspects of high-volume recruitment including posting vacancies, sourcing candidates, conducting phone screens, coordinating interviews, calculating offer from resume experience, drafting offers
• Identify, implement, and utilize effective recruiting strategies to attract highly qualified candidates using social media, applicant tracking system (iCIMS)
• Establishing and maintaining strong recruiting presence with directors, hiring managers and staff
• Assist hiring managers/directors in creating effective job descriptions to be reviewed with Compensation
• Conduct and lead strategic recruitment activities including coordinating and attending job fairs (now virtual) and on-campus classroom visits while building rapport with Career services department, students, and instructors
• Ability to partner with all HR functions to reach appropriate candidate offers within policy and guidelines
• Embraces company's internal mobility program and provides policy and procedure guidance to hiring managers and employees
• Utilizing sense of urgency to match clinical students with appropriate physician office site to prevent any time lapse in student completing their required clinical hours
• With executive director approval, strategically utilize staffing agencies for temporary positions
• Serves as liaison between hiring manager and staffing agencies.

• Recognized for delivering exceptional customer service and enhancing customer experience, as voted by customers
• Ability to accurately measure, compound, and dispense medications while maintaining high level of accuracy
• Maintained Pharmacy Technician Certification
• Train new pharmacy technicians
• Perform posting audits
• Inventory and stocking pharmacy shelf
• Strong customer service skills to assist patients, answer questions, and address concerns in professional manner
• Ability to work effectively as part of a team and communicate with pharmacists, healthcare providers, and patients
• Upheld patient confidentiality - HIPPA.
• Reliable team member known for frequently picking up shifts to support colleagues

• Partner with Account Manager to discuss and target top accounts
• Utilize applicant tracking system (Recruiter Workspace) to identify candidates, conduct thorough phone screen and face-to-face interviews, present qualified candidate to account manager/client
• Build and maintain relationships with industry contacts, generate referrals and sales leads
• Manage execution of offers, including verifying drug screens, conducting background checks, and coordinating start dates
• Provide support to candidates in crafting professional and concise resumes, as well as preparing them for client interviews
• Manager and oversee current contract, contract to hire and direct placement employees
• Conduct and provide employee feedback/coaching and areas for improvement at 30 and 90 days of employment
• Prepare and discuss contract agreements, relocation agreements and benefits
• Increased candidate placements by developing and maintaining relationships with clients and candidates

• Manage daily operations of Housekeeping and Guest Service Department
• Implement training, employee development and quality assurance policies
• Completed daily schedule for employees to adhere to as completed their housekeeper responsibilities at various apartment homes
• Maintained and updated new employee files
• Assess and resolve all conflicts as it pertains to employees, guests, apartment communities
• Support Owner and Director of Marketing in guest return and referral
• Organization, time management and leadership skills critical to success
• Prepare and conduct individual employee reviews, employee disciplinary action and compensation evaluations
• Served as initial point of contact for incoming and current guests
• Collaborated with leasing companies, utility companies and other vendors to ensure appropriate set up of lodging