ROLANDA THOMAS
Suffolk,VA
Summary
Dynamic PQS/RTM Analyst at Prevailance with a proven track record in developing and validating training materials. Expert in inventory management and logistics, complemented by strong problem-solving abilities. Successfully facilitated workshops, enhancing training efficiency and ensuring compliance with OPNAVINST standards, contributing to organizational growth and operational excellence. Highly analytical Analyst with sound experience in data interpretation, statistical analysis, and trend forecasting. Strengths lie in problem-solving ability, strategic thinking, and exceptional technical skills such as proficiency in SQL and Excel. Showcased impact by contributing to data-driven decision making that increased efficiency and improved business outcomes in previous roles.
Overview
21
21
years of professional experience
Work History
PQS/RTM Analyst
Prevailance
Virginia Beach, VA
01.2024 - Current
- Provided PQS support by developing, maintaining, and updating PQS/JQR products as directed by SCSTC, and in accordance with relevant OPNAVINST series.
- Validated PQS/JQRs, facilitate and participate in PQS workshops to support development, and deliver associated technical publications and operator's manuals.
- Additionally, you will provide RTM support by developing Non-Resident Training courses (NRTC).
- Validated NRTCs and RTMs before delivery, participated in NRTC/RTM workshops to support development, and provided question and answer keys for the NRTC/RTM chapters and lessons.
MGMT Program Technician
Chugach Government Solutions
Chesapeake, VA
09.2023 - 12.2023
- Delivered comprehensive contract and program management support to government clients.
- Exercised independent judgment in managing significant contract-related matters.
- Managed task folders and collected data for status report collaboration.
- Developed and submitted material requisitions for various programs.
- Tracked purchase orders and maintained inventory while ensuring quality assurance standards.
- Collaborated with departments to forecast business needs for purchasing decisions.
- Assisted project teams in executing purchase requests from initiation to delivery.
- Coordinated travel logistics for staff attending relevant conferences or workshops.
Lead Project Mgmt
Ascension Medical Group
Tulsa County, OK
08.2021 - 05.2023
- Coordinate processing of applications, appointments, and administrative support services for medical staff and health professionals.
- Handle the billing, collection, and deposit of medical staff dues.
- Schedule, coordinate and attend all assigned department and committee meetings, conferences and special events in support of medical staff credentialing activities.
- Communicate with both internal and external customers concerning the credentialing activities and operation of the department, including verification requests regarding hospital privileges, past residencies, and fellowships.
- Ensure data integrity.
- Maintain adequate documentation for analysis, data retrieval, and troubleshooting of systems and databases.
- Maintain current credential files on all employed/contracted physicians for physician groups.
- Develop, update, and maintain matrix of physician participation/enrollment with contracted payers and distribute to management, physicians and office staff.
- Notify contracted payers of any physician changes or other pertinent information.
Technical Support
NAVICO
Tulsa County, OK
01.2021 - 08.2021
- Transferred data between operating units and other systems to maintain serviceability of resources, improving overall efficiency and productivity.
- Provided user access to data and addressed operating inquiries while strictly adhering to security standards and guidelines, ensuring data security and protection.
- Completed regular maintenance on 25 servers to keep them operational, achieving minimal downtime and successful processes.
- Configured and troubleshot assets such as multi-functional displays to support user needs and ensure client satisfaction, resulting in high levels of customer satisfaction.
- Proactively identified and resolved technical issues, reducing downtime and improving overall performance of the systems.
- Implemented new technologies and software updates to improve system functionality and security, increasing efficiency and security of the systems.
- Developed and maintained a comprehensive documentation of the systems, processes and procedures to ensure smooth and efficient maintenance and troubleshooting in the future.
- Provided training and support to end-users to ensure they are able to efficiently utilize the systems, contributing to a more productive workforce.
- Consistently met and exceeded performance targets and service level agreements, demonstrating a high level of proficiency and reliability in the role.
Logistician 1
Koam Engineering Systems Inc
San Diego, CA
10.2018 - 05.2020
- Developed and maintains inventory control processes to account for property received, shipped, excessed, moved or transferred.
- Provided material handling coordination support to include shipping, receiving, storage, and disposition of property.
- Maintained the Defense Property Accountability System by providing entries for incoming property (Line Item Receiving Report), transferred property, and excessed property.
- Provided assistance to system developers and integrators during shipments of systems and system upgrades.
- Reviewed asset management and maintenance programs and logistics functions and identify areas for improvement.
- Reviewed technical drawings, design changes, engineering change proposals, computer models and other technical documentation to identify maintenance and supply support requirements.
- Review asset designs for reliability, maintainability, and supportability considerations and make recommendations for improvement.
- Attended regular meetings.
- Wrote and developed plans needed to meet CDRL deliveries associated with reliability and maintainability.
- Document and maintain an inventory of all materials via approved database accounting systems such as CMPRO, NERP or similar.
- Supported Defense Reutilization and Marketing Office (DRMO) and Return Merchandise Authorization (RMA) activities and ensure all receipt, inspection, storage, distribution and custodial transfer procedures will be IAW current ISO certification procedures.
Operation Specialist
United States Navy
Various
09.2004 - 05.2018
- Applied basic principles of leadership including the use of oral and written communication in professional relationships; the role of motivation, empowerment, and counseling in development of subordinates; and ways to manage human resources, teams, and stress to create a quality organizational climate.
- Managed Joint Services Global Command and Control Systems (GCCS) equipment and trained basic management of data coming into, contained within, and originating from GCCS.
- Manages C4I database management functions, communications operations, and Force Over the Horizon Track Coordinator (FOTC) functions.
- Maintained the Common Operating Picture (COP) and provided input to the Common Tactical Picture (CTP) at the unit, battle group, component commander, joint and coalition level.
- Supervised and coordinated the operation of the AEGIS Combat System (ACS) and associated Combat Information Center (CIC) watchstanders in CG-47 Class Cruisers and DDG-51 Class Destroyers.
- This included Radar Systems AN/SPY-1B/D, Console and Display Group AN/Q-70, Link 4/11/16 Systems, and AN/UPX-29 IFF Systems.
- Managed the inventoried confidential material and train personnel in emergency destruction.
- Responsible for over 35 enlisted sailors Personnel Qualifications Standards( PQS) with the USS Theodore Roosevelt (CVN 71) in the Operations department.
- Provided leadership to accomplish and develop new training programs within the Operations Division.
- Serving as air traffic controllers for helicopters and jets.
- Interpret and evaluate data presentations and make recommendations to supervisors.
- Apply their knowledge of naval doctrine and procedures to CIC operations.
- Provide their superiors with relevant technical information.
- Recommending offensive or defensive tactics.
- Trained and qualified 15 SSDS MK2 Operators.
- Qualified 7 Air Traffic Controllers.
Education
Bachelor of Science - HRM Certificate
University of Phoenix
San Diego, CA01.2021
Skills
- Database software and Google Workspace
- Problem solving and critical thinking
- Administrative organization
- Inventory management and logistics
- Message traffic management
- Microsoft Office proficiency
- Communication and interpersonal skills
- Conflict resolution strategies
- Time management techniques
- Process improvement methodologies
- Policy development and organizational growth
- Strategic planning and negotiation
Timeline
PQS/RTM Analyst
Prevailance
01.2024 - Current
MGMT Program Technician
Chugach Government Solutions
09.2023 - 12.2023
Lead Project Mgmt
Ascension Medical Group
08.2021 - 05.2023
Technical Support
NAVICO
01.2021 - 08.2021
Logistician 1
Koam Engineering Systems Inc
10.2018 - 05.2020
Operation Specialist
United States Navy
09.2004 - 05.2018
Bachelor of Science - HRM Certificate
University of Phoenix
Affiliations
- Air Intercept Controller
- U.S. Navy Security officer
- U.S. Navy Recruiter
Leadership Training
True
Data Analyst
True
Special Operations
True
Veterans Preference Status
Yes
Job Type Availability
Permanent
Job Schedule Availability
Full-Time
Location Preference
Suffolk, VA
Military Service
United States Navy, E-5, GCCS M 4.1 Increment 2 Operator, GCCS Command and Control System Common Operational Picture Maritime Operator, GCCS COP/M Operator, Air Intercept Controller, SSDS MK2 Advanced, Navy Recruiter Canvasser, M9, M16, Sentry
Personal Information
Citizenship: United States of America
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