Rolande Bissouta
New York,USA
Summary
Exceptionally reliable, warm, and dedicated childcare and customer service professional with over seven years of experience in New York. Skilled in providing attentive, development-focused care for infants and toddlers (ages 0–7), while also bringing strong front-line customer service abilities, precise cash-handling skills, and a consistently positive client experience. Known for outstanding patience, discretion, and integrity, with a proven capacity to build trust with families, children, customers, and colleagues alike. Fully bilingual in French and English, and highly adaptable in fast-paced, multicultural environments where professionalism, empathy, and clear communication are essential. Additionally, experienced as an Office Assistant, offering dependable support with scheduling, document management, data entry, and daily administrative coordination.
Overview
9
9
years of professional experience
Work History
Babysitter
11.2017 - 08.2023
- Cared for infants and toddlers (0–3 years) in private homes.
- Ensured child safety, hygiene, and emotional well-being.
- Prepared meals, snacks, and baby bottles.
- Performed diaper changes, bathing, and dressing.
- Organized play and learning activities.
- Assisted with nap and bedtime routines.
- Completed light housekeeping and laundry.
- Communicated daily with parents.
Cashier & Customer Service
OMG
01.2016 - 01.2017
- Delivered excellent service at point of sale.
- Maintained clean checkout area.
- Assisted with merchandise organization.
Office Assistant
Harlem Hospital Center
01.2019 - 10.2020
- Managed office communications and correspondence to ensure timely responses and effective information flow.
- Coordinated schedules and appointments, optimizing time management for team members and executives.
- Assisted in maintaining office supplies inventory, streamlining procurement processes for efficiency.
- Implemented filing systems that enhanced document retrieval speed and organization across departments.
- Oversaw administrative tasks, ensuring compliance with company policies and improving workflow consistency.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Prepared and edited documents to produce precise, accurate and professional communication.
Customer Service & Cashier
Wankel’s
01.2015 - 01.2016
- Guided customers on product quality and availability.
- Processed payments and provided product location assistance.
Education
High School Diploma -
A. Rambaud
Garges-lès-Gonesse, FranceAssociate Degree - undefined
College of ALF VB Consultants
Saint-Gracien, France01.2004
Skills
- Infant & toddler care (0–3 years)
- Child safety & hygiene routines
- Customer service & cash handling
- Time management & multitasking
- Communication with parents & clients
- Light housekeeping & organization
- Microsoft Word & Excel
- French & English (Fluent)
Languages
English
Full Professional
French
Native or Bilingual
Timeline
Office Assistant
Harlem Hospital Center
01.2019 - 10.2020
Babysitter
11.2017 - 08.2023
Cashier & Customer Service
OMG
01.2016 - 01.2017
Customer Service & Cashier
Wankel’s
01.2015 - 01.2016
Associate Degree - undefined
College of ALF VB Consultants
High School Diploma -
A. Rambaud