Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Rolande Hernandez

Springfield,MA

Summary

Detail-oriented Direct Care Worker supports daily living activities and provides transportation to enhance client well-being. Seasoned care expert experienced with developmentally disabled clients. Committed to promoting comfort with dignity and compassion.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Tempus Unlimited, Inc
Stoughton, MA
05.2018 - Current
  • Advocated for disabled individuals to foster communication and self-expression and achieve goals.
  • Collaborated with other staff members to develop individualized service plans for each participant.
  • Maintained detailed records of services performed on clients.
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
  • Accompanied or transported clients to appointments, errands and social activities.
  • Developed relationships with families of those receiving services to ensure continuity of care.
  • Followed care plan and directions to administer medications.
  • Tracked and reported clients' progress based on observations and conversations.
  • Recorded client status progress and challenges in logbooks and reports.
  • Leveraged database management system to track and report service hours, details of activities and progress on goals.
  • Transported clients to doctor's appointments and errands.
  • Assisted with planning and coordination of activities and outings based on individual needs.
  • Built strong and trusting rapport with clients and loved ones.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Provided guidance and support to ensure safety of individuals served.
  • Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
  • Provided direct care to individuals with physical,intellectual, and developmental disabilities, and to foster activities of daily living.
  • Planned and completed group projects, and working smoothly with others.
  • Collaborated with others to discuss new opportunities.
  • Prioritized and organized tasks to efficiently accomplish goals and objectives.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to clients program.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily a
  • Assisted clients with maintaining good personal hygiene.
  • Facilitated social interactions between participants and their peers in the community.
  • Contributed to case reviews of client status and progress.

Education

High School Diploma -

Roger L. Putnam Technical Academy
Springfield, MA
05-2015

Skills

  • Direct Patient Care
  • Infection Control Procedures
  • Health Services
  • Goal Setting
  • Behavior Redirection
  • Charting and Documentation
  • Care Plan Management
  • Compassionate Client Care
  • Client Support
  • Case Management Experience
  • First Aid and Safety
  • Patient Education
  • Care Plan Assessment
  • Report Generation
  • Client Safety and First Aid
  • Patient Care
  • Client Transportation
  • Community Activities
  • Quality Program Protocols

Certification

Certified CNA / Home Health Aide

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Direct Support Professional

Tempus Unlimited, Inc
05.2018 - Current

High School Diploma -

Roger L. Putnam Technical Academy
Rolande Hernandez