Roland Freddie Monsevais
Alice
Summary
Results-driven professional with expertise in operations management and customer service. Proven ability to enhance customer satisfaction and optimize logistics, driving significant operational improvements.
Overview
21
21
years of professional experience
Work History
Iron Recertification Manager/Rental Iron/New Iron
Oilfield Equipments,LLC
Alice, TX
11.2025 - Current
- Manage daily operations of equipment logistics and inventory control.
- Coordinate Iron Recertification schedules to ensure optimal equipment service delivery for our customers.
- Manage Customer Accounts.
- Implemented safety protocols to enhance workplace compliance and reduce risks.
- Build new customer accounts.
- New Iron Sales
Buisness Developement / Iron Recertification
M & G Developement
Alice, TX
01.2025 - 11.2025
- Manage & Operate Iron Recertification Division
- Managed used iron surplus sales.
- Customer account specialist.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Sales Manager/Iron Recertification Manager
Lightning Fluid Services
Alice, Tx
06.2021 - 12.2024
- Managed recertification team to hit revenue targets through strategic planning and execution.
- Managed Recert customer accounts.
- Implemented mobile recertification.
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
Managing Partner/Sales Manager
Silverback Iron Works & Recert.
Alice, TX
07.2017 - 03.2021
- Managed all day to day operations.
- Managed Iron recertification operations.
- Created sales quotes, sales orders, invoices, MTR reports.
- In charge of all the procurement purchasing for the business.
- Negotiated pricing with vendors and customers.
South Texas Sales Manager
Dixie Iron Works-MSI
Alice, TX
08.2005 - 07.2017
August 2005-March 2006
Tool Room Attendant
March 2006-January 2008
Purchasing Agent
February 2008-August 2008
Inside Sales
September 2008-March 2013
STX Outside Sales
March 2013-July 2017
STX Sales Manager
Education
High School Diploma -
Alice High School
Alice, TXSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Staff management
- Relationship building
- Documentation and reporting
- Operations management
- Customer relationship management (CRM)
- Sales techniques
- Marketing
Accomplishments
- Resolved product issue through consumer testing.
- Documented and resolved customer's plug valve issues which led to them not using the correct assembly grease.
- Started up a stand alone Iron recertification company when 3rd party recertification was at its peak in the oil and gas industry.
- BRL Consultants certification.
Timeline
Iron Recertification Manager/Rental Iron/New Iron
Oilfield Equipments,LLC
11.2025 - Current
Buisness Developement / Iron Recertification
M & G Developement
01.2025 - 11.2025
Sales Manager/Iron Recertification Manager
Lightning Fluid Services
06.2021 - 12.2024
Managing Partner/Sales Manager
Silverback Iron Works & Recert.
07.2017 - 03.2021
South Texas Sales Manager
Dixie Iron Works-MSI
08.2005 - 07.2017
High School Diploma -
Alice High School