Rolando Aca
Indianapolis,IN
Summary
Food service professional with extensive experience in kitchen management and culinary operations. Known for maintaining high standards of cleanliness and food safety while fostering collaborative team environment. Reliable and adaptable, with strong skills in leadership and problem-solving.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Kitchen Manager
Highland Country Club
03.2024 - Current
- Improved customer satisfaction with timely and accurate food delivery.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Worked effectively in fast-paced environments.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Collaborated with other department heads to align organizational goals and maximize efficiency across all departments.
Shift Supervisor
Marquette
02.2022 - 01.2024
- Collaborated with other leaders and executives to direct workflow and support operations.
- Responded to and resolved customer questions and concerns.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
- Self-motivated, with a strong sense of personal responsibility.
Sous Chef
St Vincent Hospital
06.2015 - 02.2022
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
Education
High School Diploma -
Pike High School
Indianapolis IN05-2009
Skills
- Multitasking and organization
- Customer service
- Food safety
- Inventory management
- Safe food handling
- Food and beverage management
- Staff management
- Inventory control
- Waste reduction
- Health code compliance
- Recipes and menu planning
- Employee scheduling
Certification
- ServSafe Food Handler's Certification
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Kitchen Manager
Highland Country Club
03.2024 - Current
Shift Supervisor
Marquette
02.2022 - 01.2024
Sous Chef
St Vincent Hospital
06.2015 - 02.2022
- ServSafe Food Handler's Certification
High School Diploma -
Pike High School
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