Rolando Berch
Charlotte,NC
Summary
A dedicated Soldier with strong Army background and commitment to unit mission. Resourceful Petroleum Supply Specialist known for high productivity and efficient task completion. Skilled in fuel handling, inventory management, and safety protocols. I've excelled in teamwork, adaptability, and problem-solving, ensuring smooth operations in fast-paced environments. In addition I have excellent written and verbal communication skills which enables me to cultivate positive relationships. Committed to maintaining quality control and meeting strict compliance standards.
Overview
9
9
years of professional experience
1
1
Certification
Work History
92F Petroleum Supply Specialist
Army
Fort Riley North, KS
07.2020 - Current
- Assisted community members in disaster relief efforts, including clean-up and rebuilding.
- Ensured the safety and security of assigned areas through regular patrols.
- Participated in combat training situations involving the use of heavy firearms.
- Operated tank trucks to transport fuel from storage facilities to designated points of use.
- Performed pre-mission weapon maintenance and verified optimal functionality.
- Contributed to the coordination and implementation of large-scale fueling operations in both military exercises and deployments.
- Responsible for operating fuel distribution equipment to support military vehicles and aircraft.
- Evaluated terrain features for suitability when selecting locations for temporary encampments or landing points to refuel Military Aircrafts.
- Coordinated with vendors regarding delivery schedules and fuel orders to ensure timely arrival at destination sites.
- Maintained detailed records of all transactions involving the receipt, issue, sale and transfer of petroleum supplies.
Hotel Manager
Sleep Inn Hotel
Destin, FL
04.2017 - 06.2020
- Created a positive work environment for staff by providing guidance, support, recognition and motivation.
- Assigned duties and monitored performance of all employees in the hotel.
- Monitored inventory levels of supplies such as linen, amenities to ensure adequate availability of items at all times.
- Conducted regular competitive analysis to adjust pricing and offerings, staying ahead in the market.
- Conducted daily meetings with front desk and housekeeping personnel to discuss arrivals, special requests and operational challenges.
- Responded to and resolved guest issues or complaints.
- Developed and enforced operational policies and procedures to improve overall efficiency.
- Spearheaded daily operations, ensuring optimal guest satisfaction and operational efficiency.
Front Desk Agent
Quality Inn Hotel
Destin, FL
05.2015 - 03.2017
- Ensured that all safety regulations were followed according to company standards.
- Provided information about hotel amenities, services, and local attractions.
- Processed payments accurately and efficiently.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Answered telephones and greeted visitors to assist, answer questions and direct.
- Greeted, registered and assigned rooms to hotel or motel guests.
- Kept records of room availability and guest accounts, manually or using computers.
Education
Bachelor of Arts - Criminology
Johnson C Smith University
Charlotte, NC05-2015
Skills
- Hazardous Material Handling
- Verbal and Written Communication
- Safety Procedures
- Vehicle operations
- Environmental Compliance
- Critical Thinking
- Team Collaboration
- Training and Development
- Inventory and Compliance Management
Accomplishments
- Petroleum Supplier Certification
- Awarded Two Army Achievement Medals
- Army individual Trade School - Graduated top of class
Certification
- Commercial Drivers license
References
References available upon request.
Timeline
92F Petroleum Supply Specialist
Army
07.2020 - Current
Hotel Manager
Sleep Inn Hotel
04.2017 - 06.2020
Front Desk Agent
Quality Inn Hotel
05.2015 - 03.2017
Bachelor of Arts - Criminology
Johnson C Smith University
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