Rolando Figueroa
Orlando,Florida
Summary
Dedicated and experienced Security Professional with over 29 years of law enforcement and security experience. With a proven track record in implementing robust security protocols, ensuring a safe environment, and adeptly managing security operations. Able to initiate, assess and ensure complete fulfillment of responsibilities.
Overview
12
12
years of professional experience
Work History
Corporate Security Supervisor
Holiday Inn Club Vacations Incorporated
08.2022 - Current
- Supervisor 3rd party onsite security officer activities for the corporate campus to ensure there are appropriate levels of security coverage
- Support physical security operations by reporting security incidents, communicating security incidents to leadership and managing the incident process to resolution
- Conduct internal/employee misconduct investigations for Human Resources and prepared incident reports of findings
- Provide First Responder training to selected team members, including responses to weather, fire, workplace, and medical emergencies and First Aid/CPR/AED certification training
- Proactively address daily compliance opportunities with team members (e.g., parking, access control, participation on safety teams, etc.)
- Conduct internal/employee misconduct investigations for Human Resources and prepare incident reports of findings
- Activate and deactivate employee access badges.
Security Representative Supervisor
Lockheed Martin Corporation
08.2020 - 08.2022
- Managed and supervised security staff members who provided physical security and fire protection to safeguard personnel and property
- Supervised team lead for event security, and visitor badging credentials
- Granted personnel and visitors access to restricted areas, records, and materials
- Coordinated activities of central monitoring operations center, patrol cars, emergency firefighting equipment, CCTV, and communications systems.
Manager of Safety & Security – School Administrator
Windermere Preparatory School
10.2017 - 08.2020
- Directly oversaw Orange County School Resources Officers
- Directed oversight of all campus safety, procedures, protocols, and recording of incidents
- Coordinated all emergency management planning and response to active shooter on campus
- Assisted law enforcement with pertinent investigations
- Served as point of contact for on-campus alarms or alerts
- Ensured safety preparedness plans are in alignment with school goals and objectives
- Ensured safety checks are executed regularly on school campus as well as Boarding Facility.
Security Supervisor
Seminole State College of Florida
08.2017 - 10.2017
- Evaluated, established, and maintained discipline of all subordinates by following all college policies and procedures
- Disbursed and kept inventory of access cards and hard keys for campus personnel and visitors
- Directed and inspected all direct reports functions to provide optimal campus coverage
- Conducted security audits to identify problem areas; inspected buildings, equipment, and access points to determine security risks
- Investigated incidents that occurred in and around campus property, and interviewed participants and witnesses
- Reviewed all incident reports turned in by subordinates for accuracy and forwarded them up the chain of command for final disposition.
Adjunct Instructor
Manor College
01.2016 - 08.2017
- Criminal Justice and Sociology
- Courses: Policing in America, Introduction Corrections, and Introduction to Sociology
- Developed and manage class syllabus
- Facilitated classroom instruction
- Managed class assignments and projects through Canvas Learning System
- Evaluated student performance by administering tests, quizzes, and research papers.
District-Wide Safety and Security Manager - School Administrator
Cheltenham School District
09.2014 - 08.2017
- Coordinated district safety and security plans for all schools
- Provided advice and consultation regarding building security matters about security/surveillance systems and student/employee/visitor identification systems
- Conducted internal/employee misconduct investigations for Human Resources and prepared incident reports of findings
- Coordinated, compiled, analyzed, and completed all State of Pennsylvania Safe Schools Report reports
- Coordinated and served as Chairperson of the District Safety Committee
- Directed, planned, and prepared all practice exercises such as fire, lockdown/lockout, shelter in place, and emergency evacuations drills
- Managed and evaluated safety and security personnel district
- Provided security oversight for all in-house and outside activities and events.
Adjunct Instructor
Bucks County Community College
08.2012 - 08.2017
- Criminal Justice and Sociology
- Courses: Introduction to Criminal Justice, Criminology, and Introduction to Sociology
- Developed and manage class syllabus
- Facilitated classroom instruction
- Managed classroom assignments and projects through Blackboard Learning System
- Evaluated student performance by administering tests, quizzes, and research papers.
Loss Prevention Supervisor - Team Lead
Ritz Carlton Hotel
05.2013 - 08.2014
- Directed team of Loss Prevention Officers and Loss Prevention Supervisors
- Managed and maintained CCTV/security camera system
- Verified and completed payroll through Atlas system (Kronos) and scheduled officer's and supervisor's work, vacation, and personal hours
- Attended weekly Labor Management and Standards meeting to review budget controls and forecasting for the department
- Completed staff schedules to meet the needs of hotel occupancy levels
- Responsible for training the entire hotel staff on safety, privacy, and security issues.
Education
Master of Science - Criminal Justice
Saint Joseph's University
Philadelphia, PA05.2012
Bachelor of Science - Criminal Justice
Saint Joseph's University
Philadelphia, PA08.2010
Skills
- Microsoft Office
- Outlook
- PowerPoint
- Excel
- Word
- Background investigations
- Crisis intervention training
- Conflict resolution techniques
- Surveillance
- Crime Prevention
- Relationship building and management
- Emergency Response
- Safety and security
- Investigation documentation
- Staff Management
- Criminal law
- Superior customer service
- Criminal Investigations
Additional Information
ServiceNow Platform, Access Control – Access Management through Lenel Access Control System, Canvas and Blackboard Learning Management Systems, HeartSaver First Aid, CPR and AED exp. 9/24
Languages
Spanish
Native or Bilingual
Timeline
Corporate Security Supervisor
Holiday Inn Club Vacations Incorporated
08.2022 - Current
Security Representative Supervisor
Lockheed Martin Corporation
08.2020 - 08.2022
Manager of Safety & Security – School Administrator
Windermere Preparatory School
10.2017 - 08.2020
Security Supervisor
Seminole State College of Florida
08.2017 - 10.2017
Adjunct Instructor
Manor College
01.2016 - 08.2017
District-Wide Safety and Security Manager - School Administrator
Cheltenham School District
09.2014 - 08.2017
Loss Prevention Supervisor - Team Lead
Ritz Carlton Hotel
05.2013 - 08.2014
Adjunct Instructor
Bucks County Community College
08.2012 - 08.2017
Master of Science - Criminal Justice
Saint Joseph's University
Bachelor of Science - Criminal Justice
Saint Joseph's University
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