Rolando Figueroa
Orlando,FL
Summary
Highly accomplished security and law enforcement professional with more than 31 years of experience leading corporate security operations, crisis management, investigations, physical security programs, and personnel supervision within corporate, educational, hospitality, and government environments. Proven expertise managing large-scale security operations, conducting threat and vulnerability assessments, overseeing access control systems, leading emergency response initiatives, and collaborating with executive leadership and law enforcement agencies. Demonstrated success in implementing security strategies that protect employees, facilities, assets, and operations while ensuring compliance with organizational policies and regulatory requirements. Recognized for strong leadership, critical decision-making, stakeholder management, and the ability to operate effectively during high-pressure incidents and emergencies.
Overview
12
12
years of professional experience
Work History
Corporate Safety & Security Supervisor
Holiday Inn Club Vacations
08.2022 - Current
- Supervise daily security operations for a major hospitality and resort environment, ensuring protection of employees, guests, facilities, and corporate assets.
- Manage contract security personnel and oversee shift supervisors to ensure adherence to company security standards and operational expectations.
- Respond to and manage critical incidents including disturbances, thefts, emergencies, workplace conflicts, and safety concerns.
- Conduct investigations and complete detailed incident documentation and reporting.
- Coordinate directly with local law enforcement, emergency responders, and internal leadership during incidents and emergency situations.
- Assist in implementation and oversight of access control systems, surveillance operations, and facility security procedures.
- Perform threat assessments and recommend security improvements to reduce operational risk and enhance safety.
- Provide leadership during crisis situations and emergency response operations.
- Train security personnel on emergency preparedness, incident response, and customer service standards.
- Supervised team of 10 - 12 security personnel during shift.
Corporate Security Supervisor
Lockheed Martin
08.2020 - 08.2022
- Managed physical security operations supporting high-security corporate and government-related facilities.
- Supervised security personnel, access control operations, investigations, and emergency response activities.
- Conducted facility vulnerability assessments and implemented corrective security measures to mitigate risk.
- Oversaw access control systems, badging operations, surveillance systems, and security technology programs.
- Coordinated with federal, state, and local law enforcement agencies on investigations and security matters.
- Supported executive leadership with security planning, incident management, and crisis response coordination.
- Maintained compliance with corporate security standards, government regulations, and security protocols.
- Assisted in developing and implementing emergency preparedness and disaster response procedures.
- Managed security documentation, reporting, and investigative records.
- Supervised team of 15 - 17 security personnel during shift.
Safety & Security Manager - School Administrator
Windermere Preparatory School
10.2017 - 08.2020
- Directed campus-wide security and safety operations for students, faculty, staff, and visitors.
- Conducted security assessments and implemented safety initiatives to reduce risks and improve emergency preparedness.
- Managed emergency response planning, crisis intervention, and incident investigations.
- Collaborated with school administration, law enforcement, and emergency services agencies.
- Oversaw access control procedures, visitor management, and security technology systems.
- Developed and delivered safety and security training programs for faculty and staff.
- Supervised team of 5 - 7 security personnel during shift.
Safety & Security School District Manager
Cheltenham School District
10.2014 - 08.2017
- Conducted investigations, incident response, and public safety operations within an educational environment.
- Assisted with crisis intervention, conflict resolution, and emergency response management.
- Worked collaboratively with local law enforcement and school administration on security initiatives and safety compliance.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Promoted culture of accountability, setting clear expectations and conducting regular performance evaluations.
- Achieved significant improvements in customer feedback scores by implementing rigorous service quality standards.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
Master of Science - Criminal Justice
Saint Joseph’s University
Philadelphia, Pennsylvania08-2010
Bachelor of Science - Criminal Justice
Saint Joseph’s University
Philadelphia, Pennsylvania08-2010
Skills
- Security personnel training
- Safety and security procedures
- CCTV experience
- Security team management
- Daily incident reporting
- Staffing and scheduling
- Skilled in conflict resolution
- Personnel supervision
- Emergency management
- Access control
- Policy enforcement
- Incident investigation
- Relationship building and management
- Staff hiring
- Law enforcement collaboration
- Crisis management
Languages
Spanish
Native or Bilingual
Additional Qualifications
- Fluent in Spanish
- Valid Driver’s License
- Able to respond to emergencies and critical incidents after regular business hours
- Extensive experience working independently and managing multiple priorities in high-pressure environments
- Strong executive presence with proven ability to communicate effectively with senior leadership, law enforcement, vendors, and stakeholders
- Experienced in building cross-functional relationships and supporting organizational security initiatives across multiple departments and operational environments
Timeline
Corporate Safety & Security Supervisor
Holiday Inn Club Vacations
08.2022 - Current
Corporate Security Supervisor
Lockheed Martin
08.2020 - 08.2022
Safety & Security Manager - School Administrator
Windermere Preparatory School
10.2017 - 08.2020
Safety & Security School District Manager
Cheltenham School District
10.2014 - 08.2017
Master of Science - Criminal Justice
Saint Joseph’s University
Bachelor of Science - Criminal Justice
Saint Joseph’s University