Rolando Franco
UPS
Chicago,IL
2
Languages
1
Certification
4
years of professional experience
Dependable Logistics Worker with expertise in package handling and timely deliveries. Operates various equipment and maintains accurate records while fostering collaboration in team settings. Focused on meeting operational goals and adept at problem-solving in high-pressure environments.
Work History
Package Handler
4 Years- Sorted packages efficiently by destination, optimizing workflow in a fast-paced environment.
- Sorted packages efficiently by destination, optimizing workflow in a fast-paced environment.
- Maintained safety protocols and adhered to regulatory guidelines during package handling operations.
- Collaborated with team members to enhance overall operational efficiency and reduce delays.
- Lift heavy, and abnormal sized packaging ranging up to 150 pounds.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Supported peak season demands by volunteering for extra shifts, ensuring no delays in package processing.
Sales Associate
4 Months- Cultivated strong relationships with clients to enhance customer retention and satisfaction.
- Processed sales transactions accurately, ensuring compliance with company policies.
- Conducted product demonstrations to educate members on fitness equipment and services.
- Assisted in inventory management, optimizing stock levels and minimizing discrepancies.
- Coordinated promotional events, increasing member engagement and participation rates.
- Provided personalized fitness consultations to identify client needs and set achievable goals.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Laborer Helper
3 Months- Operated hand tools and equipment for various tasks, demonstrating proficiency in manual labor techniques.
- Assisted in loading and unloading freight, ensuring efficient operations and adherence to safety protocols.
- Collaborated with team members to fulfill shipping schedules, enhancing overall workflow efficiency.
- Maintained cleanliness and organization of work areas, promoting a safe and productive environment.
- Followed instructions from supervisors to complete assigned tasks accurately and timely.
- Provided maintenance to machinery such as hydraulic excavators, concrete crusher, and skid-steer.
Education
No Degree - Biomedical Engineering
- [3.06] GPA
Emergency Medical Technician - Emergency Medical Services
Skills
Lifting heavy loads
Heavy lifting
Warehouse safety
OSHA compliant
Adaptability to change
Maintaining equipment
Tool maintenance
Effective communication
Physical endurance
Critical thinking
Decision-making
Multitasking strength
Active listening
Multitasking strength
Customer relationship management
Listening skills
Outgoing demeanor
Outgoing personality
Flexible schedule
Certification
- EMT - Certified Emergency Medical Technician
- PITOperator License, UPS
- CPR Certified
- CPAT Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
XSport Fitness
09.2024 - 01.2025Read More
Package Handler
UPS
08.2022 - CurrentRead More
Laborer Helper
J & A Cartage Inc
04.2022 - 07.2022Read More
Richard Daley
No Degree from Biomedical Engineering
Read More
Moraine Valley Community College
Emergency Medical Technician from Emergency Medical Services
Read More