Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rolando Herrera

Saugus,MA

Summary

Professional leader ready to drive team success and exceed objectives. Proven track record in team collaboration, strategic planning, and problem-solving. Known for strong communication skills, adaptability, and reliability. Equipped to foster productive and positive work environment while meeting changing demands.

Overview

8
8
years of professional experience

Work History

Team Leader

Cardinal Health
10.2021 - 05.2025
  • Set Performance Expectations for The Team: Monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members: By delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members: Fostering a positive and collaborative work environment.
  • Maintain an Inclusive and Diverse Team Culture: Promoting respect and understanding among all members.
  • Monitoring and Reporting: Track team performance, run reports, and provide data to internal and external stakeholders.
  • Process Improvement:Identify areas for improvement, develop strategies, and implement new processes.
  • Training and Development:Mentor and train team members, conduct quality reviews, and facilitate team meetings.
  • Issue Resolution:Handle first-level escalations, address complaints, and resolve issues within the team.
  • Workflow Management:Oversee daily work assignments, manage patient administration tasks (depending on the specific role), and ensure efficient workflows.
  • Safety and Compliance:Adhere to safety regulations and policies, ensuring a safe working environment.

General Kitchen Worker

MGB Salem Hospital
08.2020 - 10.2021
  • Read orders and set up food trays accordingly
  • Stock all unit kitchens within the hospital
  • Replenish mainstays (juice, milk, sandwiches, etc.)
  • Asses refrigerators and freezers on all units
  • Asses patient charts to be aware of patient food allergies and aversions

Dietary Aid

Lafayette Rehabilitation
04.2017 - 11.2020
  • Understand resident diets and needs
  • Set up trays, portion food for the next day, serve food when necessary

Education

Computer Science

North Shore Community College
01.2020

undefined

Salem High School
01.2018

Skills

  • Bilingual skills (Spanish first language, fluent in English)
  • Strong organizational skills
  • Time management
  • Computer proficiency in Mac iOS and PC
  • Microsoft Office
  • Experience on different types of warehouse machines such as: Sit-down Forklift, Order Picker Forklift, Electric and non electric pallet jacks, Reach Truck forklift, Walkie Rider forklift
  • Proficient in operating cardboard balers

Timeline

Team Leader

Cardinal Health
10.2021 - 05.2025

General Kitchen Worker

MGB Salem Hospital
08.2020 - 10.2021

Dietary Aid

Lafayette Rehabilitation
04.2017 - 11.2020

undefined

Salem High School

Computer Science

North Shore Community College