Rolando Lopez
San Antonio,TX
Summary
5 Year Banker - Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
5
5
years of professional experience
Work History
Corporate Deposit Specialist
Texas Partners Bank
San Antonio, TX
06.2023 - 07.2025
- Opened/Closed and Modified accounts of all types (Personal, Business, Estate, Trust, Iolta, PMA, Escrow)
- Ensured all CIP required information, and documentation was obtained uploaded accordingly.
- Participated in weekly meetings to improve processes and improve communication between departments.
- Verified all new accounts were set up correctly at the CIF and Account level. For all markets.
- Acquired missing documentation from the Secretary of State websites of various different states.
- Opened and mainteneced internal accounts for bank operations with signers on the executive level.
- Add/Delete ticklers for Exceptions or Red flags on accounts.
- Ensured all disclosures were sent to clients at the initial account opening. To maintain compliance.
- Maintenenced relationships of 20 to 200 accounts regularly.
- Review of various reports such as New account report, Exception report, Red flag report, CIP review list.
- Managed an Internal Support line for all internal account questions and guided Bankers in the account opening process via Phone and Email.
- Created training materials for new hires on the company's procedures and policies.
International Banker
International Bank Of Commerce
San Antonio, TX
01.2020 - 03.2023
- Opened accounts for both Resident and Non resident aliens. Adhering to all regulations and compliance standards for foreign individuals.
- Provided and explained to clients tax documents specific to foreign accounts.
- Educated officers and bankers in the collection of procedures to proceed with foreign account request.
- Set meetings and met with clients to obtain all personal and business documents for their foreign and domestic businesses.
- Trained and coached less experienced team members in procedures, compliance standards and performance strategies.
- Monitored currency exchange trends to forecast impacts on banking operations and advise clients accordingly.
- Analyzed clients' financial statements to offer customized banking solutions.
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
Education
High School Diploma -
Churchill High School
San Antonio, TX06-2019
Skills
- Compliance adherence
- Account management
- Customer onboarding
- Legal documentation
- Exception handling
- Customer relationship management
Languages
Spanish
Professional
Timeline
Corporate Deposit Specialist
Texas Partners Bank
06.2023 - 07.2025
International Banker
International Bank Of Commerce
01.2020 - 03.2023
High School Diploma -
Churchill High School
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