Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
Websites
References
Timeline
Generic

Rolando Martinez

Laredo,TX

Summary

Dedicated and reliable professional with experience in customer service and retail, skilled in managing high-pressure situations and working effectively in demanding environments. Known for strong teamwork, adaptability, and physical endurance, with a solid foundation in surveillance, crisis management, and safety protocols. Seeking to leverage these skills in a Border Patrol role to contribute to national security and public safety.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front of Store Attendant

Target Corporation
Laredo, TX
07.2022 - Current
  • Cashier Duties: Operated the cash register, processed transactions, handled cash and credit payments, and ensured accurate change and receipts.
  • Guest Service: Provided exceptional customer service by assisting guests with inquiries, addressing concerns, and resolving issues to enhance the shopping experience.
  • Drive Up Orders (Curbside): Efficiently managed drive-up and curbside orders, including verifying order accuracy, preparing items for pickup, and delivering them to customers' vehicles in a timely manner.
  • Cart Retrieval: Collected and organized shopping carts from parking areas, ensuring a clean and orderly environment for guests.
  • Inventory Management: Assisted with inventory control by restocking shelves, organizing displays, and managing stock levels to meet customer demand.
  • Store Maintenance: Maintained store cleanliness and organization, ensuring adherence to safety and cleanliness standards.

Crew Member

McDonald's
Laredo, TX
10.2020 - 05.2021
  • Multifunctional Role: Demonstrated versatility by excelling in various tasks including food preparation, cashier duties, and restocking supplies.
  • Food Preparation: Efficiently cooked and assembled menu items according to company standards, ensuring high-quality food and timely service.
  • Cashier Responsibilities: Operated the cash register, processed transactions, and managed cash and credit payments with accuracy and integrity.
  • Restocking and Inventory Management: Monitored inventory levels and restocked items as needed, ensuring the kitchen and service areas were fully stocked and operational.
  • Training and Leadership: Acted as a key team member by training new crew members on operational procedures and best practices, contributing to a well-coordinated team environment.
  • Efficiency and Work Ethic: Known for a strong work ethic and ability to work quickly under pressure, consistently meeting high standards of speed and service.

Education

Associate of Arts -

Laredo Community College
Laredo, TX
05-2022

BBA - Business Administration

Texas A&M International University
Laredo, TX

Skills

  • Heat and Weather Adaptability
  • Physical Endurance
  • Crisis Management
  • Teamwork and Collaboration
  • Adaptability
  • Customer Service
  • Leadership and Training
  • Communication
  • Inventory Management

Affiliations

Football Player, Lyndon B Johnson High School; Laredo, Texas

  • Participated in team sports, developing skills in teamwork, discipline, and physical endurance. Demonstrated commitment and resilience through regular practice and competition.
  • Fitness Enthusiast
    Regularly engage in gym workouts and strength training to maintain physical fitness and endurance. Demonstrate dedication to personal health and resilience through consistent exercise routines and goal-setting.
  • Member, The Gym Legacy
    Participated in diverse fitness programs including strength training, cardio, and agility drills, enhancing overall physical fitness and stamina essential for demanding physical tasks.

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Accomplishments

  • Employee Recognition for Exceptional Service
    Target, Laredo, Texas, 05/2023
    Received acknowledgment for outstanding performance and dedication in customer service and drive-up orders, reflecting a high standard of service and efficiency.
  • Exceeded Performance Metrics in Drive-Up Service
    Target, laredo, Texas, 01/2024
    Consistently met or surpassed performance targets for drive-up orders, demonstrating efficiency and reliability in a high-demand role.

Certification

  • Motorcycle License (M License)
    DMV, laredo, Texas
    10/2023
  • Participated in training programs at Target focusing on customer service, crisis management, and operational procedures.
    Target Corporation, 07/2023-Current

References

  • Eveline Zavala (956) 693-9767 eveline.zavala@target.com (Employer)
  • Travis gonzales (956) 269-5289 travis.gonzales319@gmail.com (Professional)
  • Matthew castro (956) 324-6522 majinve6eta@gmail.com (Professional)
  • Miguel Mancilla (956) 324-4911 miguelmancilla45@gmail.com (Professional)
  • Luis Mendez +1 (956) 286-9454 luisemendez@ymail.com (Personal)
  • Fernando Segura (956) 415-2160 nando222segura3@gmail.com (Personal)
  • Ramon Martinez (956) 615-5708 ramonmartinez505@gmail.com (Personal)

Timeline

Front of Store Attendant

Target Corporation
07.2022 - Current

Crew Member

McDonald's
10.2020 - 05.2021

Associate of Arts -

Laredo Community College

BBA - Business Administration

Texas A&M International University

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Rolando Martinez