Rolando Medina

-Consulting with customers on their large and day-to-day projects. Providing safety and maintaining their projects within budget ensuring damage prevention.

-Consulting clients with their needs to locate subsurface leaks, subsurface utilities, concrete analysis, and USTs.

-Selling our Sitemap Platforms to facilities, and Engineers firms, and General Contractors.

-Growing new service line, leak detection.

-Leading monthly west coast team call.

-Collaborating with multiple divisions within the company to ensure customer satisfaction.

-Coordinating with our customer service team in order to properly bid our core services and leak detection service.

-Acted as a mentor to new project managers and FST's

-Submitted project deliverables to clients, consistently adhering to quality standards.

-Established best practices for managing complex projects successfully.

-Identified potential risks associated with projects and developed mitigation strategies.

-Coordinated with stakeholders to define project scope, objectives and deliverables.

-Delivered high level of service to clients to extend relationship and encourage further projects.

-Consulting with customers on their large and day-to-day projects. Providing safety and maintaining their projects within budget ensuring damage prevention.

-Rapidly adapting to new changes within the company.

-Providing clients with formal reports, CADs, WAs, JRS, within a reasonable time.

-Coordinating with clients and team members to provide quality service.

-Participated in professional development opportunities to stay current with industry trends and technologies.

-Analyzed data collected from techsteam software performed on electronic components to identify the source of problem or areas for improvement.

-Certified Lexus/Toyota technician to perform service campaigns and safety recalls.

-Executed work orders with CDK, Toyota-Lexus TIS and Techstream computer software.

-Responsible for ensuring all customers seeking Smog inspections meet California Smog Inspection requirements.

-Performed predelivery inspections to new model vehicles prior to their release in order to ensure quality standards were met.