Rolando Nadal
Pembroke Pines,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking to obtain full-time position in the medical field that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Medical Scribe
CritiCare With Baptist Health
06.2022 - Current
- Accompany physicians through day in fast-paced, stressful environments.
- Document complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Demonstrate confidentiality in dealing with sensitive information or records to comply with HIPAA guidelines and regulations.
- Verify accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
- Use Cerner to input information into computerized patient record system.
- Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
Certified Pharmacy Technician
Publix
03.2021 - 07.2022
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Counted, measured and compounded medications following standard procedures.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Customer Service Associate
Publix
08.2016 - 03.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Informed customers about special promotions and provided detailed information for various products.
- Provided training and support to new associates to help provide high-quality customer service.
- Handled the creation of money orders, as well as the execution of international money transfers.
- Led the customer service team and oversaw all front end customer service duties.
- Cross-trained and provided backup support for organizational leadership.
Education
Bachelor of Science - Biomedical Sciences
Florida International University
Miami, FL08.2023
Skills
Timeline
Medical Scribe
CritiCare With Baptist Health
06.2022 - Current
Certified Pharmacy Technician
Publix
03.2021 - 07.2022
Customer Service Associate
Publix
08.2016 - 03.2021
Bachelor of Science - Biomedical Sciences
Florida International University
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