Rolando Ortega

• Assisted in developing practice plans and game strategies to enhance team performance.
• Supported head coach in executing training sessions, fostering skill development among players.
• Monitored player progress and provided feedback to improve individual and team skills.
• Implemented drills focused on technical skills to increase overall player competence and confidence.
• Organized training sessions focused on skill enhancement and physical conditioning of athletes.

Provide excellent customer service by ensuring the proper use of cardiovascular and resistance training equipment to help promote safe, effective, and efficient workouts while maintaining a courteous and professional atmosphere.

• Following the 10-5-1 customer service guidelines. When a facility user is within 10 feet make eye contact and smile; when a facility user is within 5 feet, speak to them (hello, etc.); and when a facility user is within 1 foot give them your undivided attention.
• Responsive to the needs of Strength & Conditioning Room customers (e.g. spotting, answering questions, proper technique demonstration, adjust television and radio stations).

• Enforce Strength & Conditioning Room policies.

• Cleaning and minor maintenance of equipment.

Provide direct supervision of Strength & Conditioning Attendants. Act as a liaison between the Strength & Conditioning Attendants and the Strength & Conditioning Supervisors along with the Assistant Director of Strength and Conditioning. Provide excellent customer service by ensuring the proper use of cardiovascular and resistance training equipment to help promote safe, effective, and efficient workouts while maintaining a courteous and professional atmosphere.

● Managed and delegated shift duties, including daily cleaning, organization of the weight room, and emergency
action procedures for a team of 3-5 attendants
● Provided support for facilitation of over 100 interviews per semester by managing candidate check-ins, preparing
interview materials, and providing evaluative feedback to hiring decisions

The Strength & Conditioning Supervisor is primarily responsible for the regular supervision of Attendants and Head Attendants on shift, as well as daily maintenance procedures. This position plays a key role in the training of new Head Attendants and leading groups of staff during equipment deep clean processes. The Strength & Conditioning Supervisor will serve as the lead staff member during select operational hours by supervising strength & conditioning operations and ensuring the role and responsibilities of other staff members are completed with regards to personnel management, security, risk management, and equipment maintenance.

• Supervise all strength & conditioning operations and staff during operational hours

• Train and educate new Head Attendants on their role and responsibilities during new hire training

• Facilitate regular weight room maintenance walkthroughs at all Rec Sports facilities

• Attend quarterly meetings with Strength & Conditioning management

• Serve as lead staff for approved equipment repairs, alignment, and other maintenance

• Serve as lead staff for weight room deep cleans

• Lead emergency action protocols