Proven leader and innovative problem-solver, adept in safety protocols and adaptive problem solving, with a track record of enhancing productivity and efficiency at Parker Hannifin Corp. Skilled in equipment troubleshooting and fostering team collaboration, I've driven significant improvements in manufacturing processes, ensuring adherence to standards and elevating product quality.
Overview
16
16
years of professional experience
Work History
Rideshare Driver, Business Owner
Uber
11.2017 - Current
Established strong customer relationships through excellent communication and attentive service.
Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Prepared bank deposits and handled business sales, returns, and transaction reports.
Consulted with customers to assess needs and propose optimal solutions.
Put together realistic budgets based upon costs and fees for successfully operating business.
Followed company guidelines and policies when interacting with passengers.
Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
Adhered to all safety regulations and traffic laws while driving.
Managed time effectively, juggling multiple ride requests during peak hours for maximum efficiency.
Inspected vehicles to confirm safe and fully-functioning working condition.
Manufacturing Engineer Technician
Parker Hannifin Corp.
04.2013 - 05.2021
Assisted engineers with creating detailed work instructions that enabled operators to perform tasks consistently while maintaining compliance with company policies.
Collaborated with cross-functional teams to identify and resolve process bottlenecks, resulting in increased productivity.
Assisted in the design and execution of experiments to optimize manufacturing processes, reducing waste and increasing yield levels.
Provided technical support for manufacturing equipment, minimizing disruptions to the production schedule.
Reduced production downtime through regular equipment maintenance and troubleshooting.
Implemented Lean Manufacturing techniques including 5S methodologies, improving overall workplace organization and cleanliness standards throughout the facility.
Served as an integral member of continuous improvement projects, driving significant enhancements within the manufacturing environment.
Developed and implemented new workflows for a more streamlined production line, leading to reduced lead times.
Performed regular audits on manufacturing processes and implemented corrective actions in response to non-conformances, ensuring adherence to ISO and other industry standards.
Conducted time studies for various operations within the manufacturing process, identifying opportunities for cycle time reductions without compromising quality or safety standards.
Functioned as a liaison between engineering and production teams, effectively communicating technical information to support a smooth transition from design to mass production.
Reviewed technical documentation such as drawings and specifications to ensure accurate translation into manufacturing steps, resulting in fewer errors on the production floor.
Designed and built process tooling, insert molds and arbor press tooling.
Verified calculations and records of manufacturing employees.
Designed floor plans and layouts to maximize efficiency.
Made sure that products were produced on time and are of good quality.
Inspected products and machines to maintain quality and efficiency.
Calibrated machines to maintain required productivity levels and adherence to quality standards.
Performed general equipment maintenance and repair to minimize downtime.
Prepared reports and technical documentation of day-to-day production processes.
Assisted engineers in developing, building, and testing prototypes and products.
Mapped process workflows to enhance understanding of procedures.
Assistant Store Manager
Wendys Old Fashioned Hamburgers
03.2008 - 03.2013
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Rotated merchandise and displays to feature new products and promotions.
Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Created and maintained safe and secure work environments for employees.
Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Analyzed customer feedback and implemented strategies to improve customer experience.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
Some College (No Degree) - Manufacturing Engineer Technician
Salt Lake Community College
Salt Lake City, UT
Skills
Safety Protocols
Good Manufacturing Practices
Equipment Troubleshooting
Precision Assembly
Adaptive Problem Solving
OSHA Compliance
Safety operation procedures
Materials Loading
Mechanical Aptitude
Robotics Integration
Hazardous Materials Handling
Fabrication abilities
Hand tool expertise
Precision measurement
Adherence to Standards
Machine Operation
5S principles
Attention to Detail
Heavy Lifting
Forklift Operation
Equipment Operation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Rideshare Driver, Business Owner
Uber
11.2017 - Current
Manufacturing Engineer Technician
Parker Hannifin Corp.
04.2013 - 05.2021
Assistant Store Manager
Wendys Old Fashioned Hamburgers
03.2008 - 03.2013
Some College (No Degree) - Manufacturing Engineer Technician