Rolando Rangel
Tempe,AZ
Summary
Dedicated Site Coordinator possessing eight years of experience in building successful compliance programs within the Kid Zone program and over ten years in the Halloween event performing industry. Proven history of leading organizations in quality assurance, substituting when needed at other sites, and continuing to generate safe environments. Skilled in mentoring, training and contributing to the professional development of staff members. Leading break camps, mentoring assistant managers, and other staff in proficient paperworks and DHS policies. Creating thematic plans and crafts for weekly themes across the entirety of the program, including 13 sites, as well as for middle school camps, including fall, winter, spring, and summer. Providing quality documents when needed, and keeping up with weekly and monthly DHS documents as needed. Having program re-accredited, gaining the license for another five years.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Site Coordinator
City Of Tempe
07.2022 - Current
- Promoted a culture of continuous improvement within the team, encouraging input from all members for process optimization purposes.
- Identified community resources and networked with local officials to coordinate.
- Scheduled staff and volunteers to cover all necessary duties during planned events.
- Developed strong relationships with subcontractors, ensuring timely completion of tasks and adherence to guidelines.
- Maintained a safe and productive work environment by enforcing strict adherence to safety guidelines, promptly addressing any hazards or non-compliance incidents.
- Increased client satisfaction levels through consistent delivery of high-quality results within agreed-upon deadlines.
- Coordinated site investigations, documented issues, and escalated to executive teams.
- Oversaw successful project completions while consistently meeting or exceeding both internal and client expectations in terms of quality, scope, budget, and timeline parameters.
- Improved site safety by conducting regular inspections and implementing necessary corrective actions.
- Supervised crew of over 20 employees.
- Facilitated smooth project handovers by maintaining accurate documentation and providing comprehensive reports to relevant parties.
- Enhanced team productivity through effective scheduling, resource allocation, and progress tracking.
- Accurately documented all onsite issue using PDF documents.
- Boosted overall site efficiency by collaborating closely with principals, supervisors, teachers, and other key personnel to ensure seamless coordination of project tasks.
- Mentored staff members, sharing knowledge and expertise to promote professional growth within the team.
- Developed creative themes for events and created related activities to engage attendees.
- Implemented protocols and procedures to effectively manage planning process.
- Developed and distributed event surveys to gather feedback and assess event success.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
Program Manager 2
City Of Tempe Kidzone
- Same job requirements, only 40 hours now
Program Manager
City Of Tempe Kidzone
01.2016 - 03.2020
- Established a safe and fun environment for my children and staff to enjoy occasionally
- Managed a site at a before and after school program working across all functions of a DHS licensed program
- Cross trained my staff in the events that they would seek a managerial promotion, and in the events that I or another manager would call out
- Designed monthly calendars to showcase the events of the program from week to week
- Interacted with parents to identify needs for the program to maintain a safe and fun environment for their children
- Communicated with my supervisor(s) on a bi-weekly to asset the program
Performer
Richard Stoudt-Terror Nights Haunted House
10.2008 - Current
- Performing in various rooms throughout the years requiring considerable physical demands
Education
High School Diploma -
Marcos De Niza High School
Tempe, AZSkills
- Team leadership and direction
- Policy and procedure improvements
- Program Development and Management
- Performance Monitoring
- Documentation Proficiency
- Agile
- Energetic
- Bilingual (Spanish)
- Strategic Planning
- Decision-Making
- Program Leadership
- Work Planning and Prioritization
Certification
- Certified First-Aid and CPR cards
- City Of Tempe Kidzone - Program Manager 2
Accomplishments
- Becoming one of the youngest managers to run two different sites at the age of 22
- Being promoted to Assistant Program Manager after two years of working at Kidzone
- Promoted to Program Manager and taking over my own site after a year of being an APM
- Being one of the few PMs to run a site, as others work at larger sites under a full-time manager
- Full-time employee after six years of working at Kidzone
- Performing in a room where you must wear knee pads and squat the entire time, wearing a mask and in a dark setting
Timeline
Site Coordinator
City Of Tempe
07.2022 - Current
Program Manager
City Of Tempe Kidzone
01.2016 - 03.2020
Performer
Richard Stoudt-Terror Nights Haunted House
10.2008 - Current
Program Manager 2
City Of Tempe Kidzone
High School Diploma -
Marcos De Niza High School
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