Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Ability to manage, assign work, set priorities, coordinate, and oversee subordinate staff. Skills in establishing an effective working relationship with traditionally hard to enumerate populations or with specific populations indigenous to the area, including those with unique cultural, community, religious, or other characteristics. Skill in analyzing cost progress reports from operations and activities for consistency.
Combining in-depth automotive repair knowledge with exceptional people skills, l manage customer relationships and frequently serve as liaison between technicians and customers. I also selected, coached, lead, trained and managed vehicle technicians while assisting with purchase of parts, materials and equipment. Would assign and schedule work duties to auto service staff according to individual skill level. Would serve all automotive service needs of customers, oversee hiring and training of effective auto service team, Ensuring high teammate retention and would also maintain compliance with quality standards this would develop customer satisfaction and retention.
My role involves providing leadership for coaching, training, and developing team of effective sales associates for success of talent acquisitions, coaching, selling and retail excellence. Was expected to deliver company objective and sales plan consistently using relevant tools, as well as to implement stores strategic plan seamlessly to boost business,by utilizing reporting tools, would be able to identify opportunities to achieve both store and individual goals and drive sales consistently. I was also responsible for collaborating with store manager to boost stores performance by continually coaching and inspiring the team to success.
Military