Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rolando Torres-quintino

Summary

High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations. Reliable Greeter with personable demeanor and outstanding knowledge of customer service. Adept at quickly verifying purchase receipts and answering questions kindly and comprehensively. Highly detail-oriented with commitment to professionalism and excellence. Outgoing Greeter with 3 years of experience in customer service. Successful at directing customers efficiently and answering questions thoroughly. Proven history of maintaining cleanliness and order for store entrances. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

4
4
years of professional experience

Work History

Customer Greeter

Meijer
12.2019 - Current
  • knowledgeable service.
  • Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
  • Acted as first point of contact for visiting clients and customers.
  • Provided friendly, attentive service throughout peak times for responsive customer care.
  • Monitored customer activity to maintain safe and secure environments.
  • Fielded customer complaints and notified managers.
  • Answered customer questions and pointed individuals in right directions.
  • Maintained clean, organized environments for presentable front-of-house areas.
  • Retained knowledge of promotions, products and services for informative customer advice.

Education

No Degree - Business Management

Eastern Gateway Community College
Steubenville, OH
05.2024

Skills

  • Crisis Management
  • PA Systems
  • Receipt Verification
  • Vehicle Parking
  • Asset Protection
  • Customer Inquiries

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Customer Greeter

Meijer
12.2019 - Current

No Degree - Business Management

Eastern Gateway Community College
Rolando Torres-quintino