Results-driven logistics professional with expertise in inventory management and team training. Ensures compliance with safety regulations while optimizing processes to boost productivity and accuracy. Strong communicator skilled in conflict resolution and team performance enhancement. Knowledgeable in grocery stocking and rotation procedures, with a commitment to safety and continuous improvement.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Senior Inventory Specialist
1x Technologies
San Carlos, California
02.2026 - Current
Managed inventory levels to ensure accurate stock availability.
Conducted regular audits to verify inventory accuracy and integrity.
Utilized inventory management software for tracking stock movements effectively.
Assisted in developing inventory control procedures for improved efficiency.
Collaborated with suppliers to streamline ordering processes and delivery schedules.
Coordinated with team members to identify and resolve discrepancies in stock records.
Provided training to new staff on inventory management practices and systems.
Implemented best practices for maintaining a safe and organized storage area.
Material Handler Team Lead
Intuitive Surgical Inc
Sunnyvale, California
05.2024 - 02.2026
Supervised daily operations of material handling and logistics activities.
Coordinated team schedules to ensure efficient workflow and task completion.
Trained new team members on safety protocols and equipment usage.
Monitored inventory levels and assisted in stock management processes.
Implemented process improvements to enhance material handling efficiency.
Ensured compliance with safety regulations during material handling tasks.
Maintained accurate records of materials received and distributed within the facility.
Airline Costumer Agent Supervisor
Pacific Aviation Corporation
San Francisco, California
03.2022 - 05.2024
Handled customer complaints professionally to restore satisfaction and trust. with professionalism and empathy.
Assisted customers with inquiries and resolved issues promptly.
Provided information about flight schedules and services offered.
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate records of customer interactions and feedback.
Managed baggage claims to assist customers in retrieving lost luggage efficiently. and coordinated with relevant departments.
Educated customers on safety protocols and procedures during travel.
Handled high volumes of inbound and outbound calls in a fast-paced environment, building and cultivating strong client relationships.
Upsold additional products during customer interactions to enhance overall experience.
Assembly Technician Lead
Bloom Energy
sunnyvale , CA
07.2020 - 05.2022
Operated machinery to assemble energy systems efficiently and safely.
Assembled fuel cell components using hand tools and power equipment.
Inspected parts for defects and ensured quality standards were met.
Collaborated with team members to optimize assembly line processes.
Trained new technicians on assembly procedures and safety protocols.
Maintained a clean and organized work environment for safety compliance.
Documented assembly processes and reported issues to management promptly.
Conducted routine maintenance on tools and equipment to ensure functionality.
Operational Manager
Killiney Kopitiam
San Jose, California
01.2021 - 03.2022
Managed daily operations to ensure smooth service at the busy coffee shop.
Supervised staff performance and provided training to improve service quality.
Implemented efficient workflow processes to enhance team productivity throughout shifts.
Developed schedules that optimized staff coverage during peak business hours.
Coordinated inventory management and ensured stock levels met customer demand.
Conducted regular staff meetings to communicate updates and address concerns promptly.
Ensured compliance with health and safety regulations in food preparation areas.
Resolved customer complaints swiftly to maintain a positive dining experience for guests.