Rolbridsky Valcin
davenport,florida
Summary
Front Service Clerk with extensive experience at Publix, specializing in cash handling and customer service. Achievements include significant improvements in customer satisfaction through proactive problem-solving and collaboration. Focused on maintaining cleanliness and training new associates to enhance operational efficiency. Reliable and detail-oriented with a strong commitment to delivering a positive shopping experience.
Overview
5
5
years of professional experience
Work History
Servsafe
Servsafe Certified
Lauderdale Lakes, FL
05.2023 - 05.2028
Front Service Clerk / Cashier
Publix
Tamarac, Florida
12.2023 - 11.2024
- Provided outstanding customer service by assisting shoppers with bagging groceries, carrying items to vehicles, and answering questions about store products and services.
- Operated cash registers efficiently, accurately scanning items, processing various forms of payment, and issuing receipts while maintaining a friendly and professional demeanor.
- Maintained a clean and organized front-end area, including restocking bags, sanitizing carts, and managing returned items, or misplaced products.
- Collaborated with front-end team members to ensure a smooth flow of customers during peak hours, minimizing wait times, and enhancing the shopping experience.
- Assisted in training new associates on customer service standards, bagging techniques, and register operation.
- Handled customer concerns or escalated issues to supervisors to ensure quick resolution and satisfaction.
- Followed all company policies and safety procedures, contributing to a secure and efficient work environment.
Education
Boy H Anderson High School
Lauderdale Lakes, FL06-2023
Skills
- Cash handling
- Customer service
- Teamwork
- Time management
- Problem solving
- dependability
- communication
- Attention to detail
- Stock management
Timeline
Front Service Clerk / Cashier
Publix
12.2023 - 11.2024
Servsafe
Servsafe Certified
05.2023 - 05.2028
Boy H Anderson High School
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