Overview
Work History
Education
Skills
Timeline
Generic

Rolencia Lowry

Wilmington,DE

Overview

5
5
years of professional experience

Work History

Cashier

Restaurant Depot
12.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Service Assistant

ChristianaCare
02.2024 - 09.2024
  • Accurately pick and pack customer supplies orders for delivery to hospital supply locations and off-site facilities in a manner that meets department standards for safety, security, and productivity. Responsible for the completeness and correctness of all orders filled. Performs general physical activities in warehouse; loading, unloading, sorting and moving products and materials manually and using material handling equipment.
  • Fulfills customer supply orders via pick ticket and with proper documentation, i.e. (writing correct quantities picked and alerting clerical staff of discrepancies).
  • Handles supplies and equipment to ensure sterility and infection control when applicable.
  • Packs and transports filled orders to the outbound area for transshipment.
  • Loads and unloads shipments and internal transport supply carts from the delivery trucks.
  • Stages all inbound shipments and the transport carts/totes in the appropriate areas.
  • Transports inventory products from the receiving platform to the appropriate warehouse locations.
  • Restocks supplies in appropriate warehouse shelf/bin locations utilizing proper rotation, organization, identification, documentation.
  • Performs cycle counts and keeps assigned shelf locations neat and orderly.
  • Takes initiative to assist patient care staff with identification of supply needs and available alternative when requested.
  • Delivers STAT supply requests to user department via cargo van in an efficient and timely manner.

Amazon Warehouse
07.2022 - 09.2023
  • Consistently pick items for customers orders at a fast pace with handheld scanner
  • Stowed items into bins for customers orders with handheld scanner
  • Safely operated warehouse material handling equipment
  • Making sure customer come first

Walmart
04.2022 - 01.2023
  • Processed payments and ringing up sales on cash register
  • Responsible for greeting customers and answering questions about different merchandise
  • Assisting customers while processing transactions
  • Responsible to remove any unpurchased merchandise from the register area and restocking it in the appropriate areas

Call Center Representative

Home Depot
11.2020 - 07.2022
  • Collected customer feedback and made process changes to exceed customer satisfaction goals
  • Display in-depth product knowledge to answer customers questions about orders, products, shipping etc
  • Maintained up-to-date records on customers orders
  • Resolved customer issues in a timely matter
  • Facilitated information flow between customer service, account management operations, warehouses and more

Medical Assistant

Billings Clinic
12.2019 - 09.2020
  • Obtained client medical history, medication information, symptoms and allergies
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations
  • Collected and documented patient medical information such as blood pressure and weight
  • Performed clerical duties, such as word processing, data entry, answering phones and filing
  • Documented vital signs and health history for patients in clinic and hospital environments
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
  • Tested and recorded blood glucose levels

Education

High School Diploma -

Langston Hughes
Fairburn, GA
05-2019

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Team collaboration
  • Cleaning and sanitizing
  • Time management skills
  • Money handling
  • Customer relations
  • Scheduling appointments
  • Order taking
  • Ordering procedures
  • Written and verbal communication
  • Problem-solving
  • ID verification
  • Multitasking
  • Refund handling
  • Active listening
  • Product assembly
  • Hand tools
  • Materials handling
  • Machine operation
  • Quality assurance
  • Hand-held scanners

Timeline

Cashier

Restaurant Depot
12.2024 - Current

Service Assistant

ChristianaCare
02.2024 - 09.2024

Amazon Warehouse
07.2022 - 09.2023

Walmart
04.2022 - 01.2023

Call Center Representative

Home Depot
11.2020 - 07.2022

Medical Assistant

Billings Clinic
12.2019 - 09.2020

High School Diploma -

Langston Hughes

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Rolencia Lowry