Summary
Overview
Work History
Education
Skills
Timeline
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Rolf Thienemann

Rockford,Illinois

Summary

Dedicated and compassionate professional with experience in the mental health field and a strong focus on client care. Demonstrated ability to work directly with adolescent clients aged 12 to 18, taking on primary responsibility for their treatment. Proficient in leading engaging group sessions and conducting individual talks to create a supportive environment for clients' healing and growth. A pivotal role in developing and executing personalized treatment plans to meet unique challenges and foster progress.

Strong interpersonal skills to establish trust and encourage open communication throughout clients' therapeutic journey. Collaborates effectively within multidisciplinary teams to coordinate client care and optimize treatment outcomes. Proven attention to detail and a compassionate approach in addressing specific dietary needs and restrictions of elderly residents in a retirement home as a Food Service Specialist at Wesley Willows.

A client-focused approach, adaptability, and expertise in crisis intervention, advocacy, and documentation. Committed to providing personalized care and promoting the overall well-being of those served.

Overview

1
1
year of professional experience

Work History

Wait Staff Member

Wesley Willows Retirement
  • Bussed and reset tables to keep dining room and work areas clean.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Cultivated warm relationships with regular customers.
  • Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
  • Expertly managed and catered to clients with specific needs, such as puree food and special diets, ensuring their dining experience was both enjoyable and safe.
  • Displayed warm and compassionate attitude while assisting clients with diverse needs, fostering welcoming environment for residents and their families.

Security Guard

Securitex
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.

Unit Specialist

Rosecrance
04.2022 - 05.2023
  • Participated in ongoing professional development to stay abreast of advancements in therapeutic techniques and mental health practices, continually enhancing quality of care provided.
  • Maintained accurate and confidential documentation of client progress, observations, and interventions, adhering to regulatory standards and organizational guidelines.
  • Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.
  • Assumed pivotal role in leading and facilitating engaging group sessions and individual talks, fostering supportive environment conducive to healing and growth.
  • Employed active listening skills and empathy to establish strong rapport with clients, building trust and encouraging open communication throughout their therapeutic journey.

Clinical Case Manager

Illinois Crisis Prevention Network
05.2023 - 07.2023
  • Assisted with outreach and engagement services to engage clients and maintain working relationships.
  • Participated as member of multi-disciplinary team providing on-going case management services to adults with severe and persistent mental illnesses.
  • Provided crisis intervention and risk assessments.
  • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
  • Developed and implemented safety plans for clients at risk of harm to provide protection.

Education

High School Diploma -

Boylan Catholic Highschool
Rockford, IL
2017

No Degree -

Rock Valley College
Rockford, IL

Skills

  • Attentive and Observant
  • Standards of Excellence
  • Reporting Skill
  • Verbal and Written Communication
  • Group Facilitation
  • Crisis Situations
  • De-Escalation Techniques
  • Safety and Security
  • Effective Working Relationships
  • Client-Centered Care
  • Advocacy
  • Adaptability

Timeline

Clinical Case Manager

Illinois Crisis Prevention Network
05.2023 - 07.2023

Unit Specialist

Rosecrance
04.2022 - 05.2023

Wait Staff Member

Wesley Willows Retirement

Security Guard

Securitex

High School Diploma -

Boylan Catholic Highschool

No Degree -

Rock Valley College

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Rolf Thienemann