Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rolina Harbor

Opelousas,LA

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Administrative Manager

Brunel Energy
Lafayette
04.2016 - 10.2023
  • Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
  • Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.
  • Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
  • Trained employees in company and regulatory compliance requirements to promote conformance.
  • Managed complex calendars, coordinating meetings and appointments to maximize executive availability and effectiveness.

Medical Unit Secretary

University Hospital And Clinics
Lafayette, LA
12.2006 - 11.2015
  • Lead medical receptionist
  • Contributed to a positive work environment through effective collaboration with nurses, doctors, and other hospital staff members.
  • Handled high-pressure situations calmly, efficiently prioritizing tasks during peak hours or emergencies within the unit.
  • Assisted in training new Medical Unit Secretaries, sharing organizational knowledge and best practices for efficient operations.
  • Managed inventory of office supplies to maintain an organized and well-stocked workspace for the entire team.
  • Expedited discharge processes by preparing required paperwork and coordinating transportation arrangements for patients as needed.
  • Maintained an accurate database of physician contact information, enabling prompt communication when necessary.
  • Achieved a high level of customer satisfaction by addressing patient concerns promptly and professionally, maintaining open lines of communication throughout their stay.

Education

High School Diploma -

Booker T Washington High School
New Orleans, LA

Skills

  • HIPAA Compliance
  • Patient Scheduling
  • Insurance Verification
  • Appointment Coordination

Certification

  • First Aid/CPR Certified

Timeline

Administrative Manager

Brunel Energy
04.2016 - 10.2023

Medical Unit Secretary

University Hospital And Clinics
12.2006 - 11.2015

High School Diploma -

Booker T Washington High School
  • First Aid/CPR Certified
Rolina Harbor