Rolina Harbor
Opelousas,LA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Administrative Manager
Brunel Energy
Lafayette
04.2016 - 10.2023
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Managed complex calendars, coordinating meetings and appointments to maximize executive availability and effectiveness.
Medical Unit Secretary
University Hospital And Clinics
Lafayette, LA
12.2006 - 11.2015
- Lead medical receptionist
- Contributed to a positive work environment through effective collaboration with nurses, doctors, and other hospital staff members.
- Handled high-pressure situations calmly, efficiently prioritizing tasks during peak hours or emergencies within the unit.
- Assisted in training new Medical Unit Secretaries, sharing organizational knowledge and best practices for efficient operations.
- Managed inventory of office supplies to maintain an organized and well-stocked workspace for the entire team.
- Expedited discharge processes by preparing required paperwork and coordinating transportation arrangements for patients as needed.
- Maintained an accurate database of physician contact information, enabling prompt communication when necessary.
- Achieved a high level of customer satisfaction by addressing patient concerns promptly and professionally, maintaining open lines of communication throughout their stay.
Education
High School Diploma -
Booker T Washington High School
New Orleans, LASkills
- HIPAA Compliance
- Patient Scheduling
- Insurance Verification
- Appointment Coordination
Certification
- First Aid/CPR Certified
Timeline
Administrative Manager
Brunel Energy
04.2016 - 10.2023
Medical Unit Secretary
University Hospital And Clinics
12.2006 - 11.2015
High School Diploma -
Booker T Washington High School
- First Aid/CPR Certified
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