Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Administrative Manager
Brunel Energy
04.2016 - 10.2023
Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
Supervised staff and delegated tasks to maintain positive, productive administrative operations.
Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
Trained employees in company and regulatory compliance requirements to promote conformance.
Managed complex calendars, coordinating meetings and appointments to maximize executive availability and effectiveness.
Medical Unit Secretary
University Hospital And Clinics
12.2006 - 11.2015
Lead medical receptionist
Contributed to a positive work environment through effective collaboration with nurses, doctors, and other hospital staff members.
Handled high-pressure situations calmly, efficiently prioritizing tasks during peak hours or emergencies within the unit.
Assisted in training new Medical Unit Secretaries, sharing organizational knowledge and best practices for efficient operations.
Managed inventory of office supplies to maintain an organized and well-stocked workspace for the entire team.
Expedited discharge processes by preparing required paperwork and coordinating transportation arrangements for patients as needed.
Maintained an accurate database of physician contact information, enabling prompt communication when necessary.
Achieved a high level of customer satisfaction by addressing patient concerns promptly and professionally, maintaining open lines of communication throughout their stay.
Education
High School Diploma -
Booker T Washington High School
New Orleans, LA
Skills
HIPAA Compliance
Patient Scheduling
Insurance Verification
Appointment Coordination
Certification
First Aid/CPR Certified
Timeline
Administrative Manager
Brunel Energy
04.2016 - 10.2023
Medical Unit Secretary
University Hospital And Clinics
12.2006 - 11.2015
High School Diploma -
Booker T Washington High School
First Aid/CPR Certified
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