Rolisbel Soler
Lehigh Acres,FL
Summary
Expert in operational excellence and customer engagement, with a proven track record in coordinating order dispatch and ensuring product availability. Achievements include significant improvements in service levels and customer satisfaction metrics. Dedicated to maintaining quality standards and optimizing processes for efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Puller
Home Depot
Plantation, Florida
10.2023 - Current
- Drove operational excellence by prioritizing order dispatch based on Service Level Agreement (SLA).
Ensured timely collection of orders, verifying no damage and proper labeling with collection stickers.
Followed preparation instructions in Order Fulfillment app and ensured lockers were prepared as required.
Assembled orders in designated areas and coordinated with D31 associate for client notifications.
Reported order issues to Department Supervisor, including product shortages or damages.
Collected and prepared next-day delivery orders, ensuring products met quality standards and accurate packaging.
Prepared orders safely on pallets, utilizing tape and plastic wrapping as necessary for stability.
Loaded delivery orders onto trucks within 29 minutes plus 1 minute per pallet, ensuring documentation was accessible for drivers.
Stocking & Unloading
Dollar Tree
Key West, Florida
09.2023 - 10.2023
- Organized merchandise on shelves according to store layout and inventory guidelines.
- Restocked shelves promptly to maintain product availability for customers.
- Assisted in inventory management by tracking stock levels and reporting discrepancies.
- Ensured cleanliness of sales floor by removing clutter and performing regular maintenance.
- Collaborated with team members to create appealing product displays for promotions.
- Engaged with customers to provide product information and enhance shopping experience.
- Operated equipment safely, including pallet jacks and hand trucks, for stocking tasks.
- Stocked shelves with newly arrived products.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
Education
Lic. Social Comunication - Humanities
Universidad De La Habana
Habana, Cuba07-2012
Pedrin Troya
Habana, Cuba11-1995
Skills
- Order fulfillment and inventory management
- Quality assurance and shipping coordination
- Equipment operation and stock rotation
- Customer engagement and time management
- Warehouse compliance and team collaboration
Languages
Spanish
Native/ Bilingual
English
Limited
Certification
Fork lift Picker order
Timeline
Puller
Home Depot
10.2023 - Current
Stocking & Unloading
Dollar Tree
09.2023 - 10.2023
Lic. Social Comunication - Humanities
Universidad De La Habana
Pedrin Troya