Summary
Overview
Work History
Education
Skills
Timeline
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Ro'Lisia Nance-bragg

Albany,NY

Summary

I am currently a motivated Warehouse Worker skilled at providing efficiency in warehouse operations and HR assisting. I handle diverse materials to achieve high-quality packaging standards and reduce risk of damage. I bring related experience and dedication to meet production and quality goals. I am also a successful HR Assistant with background, completing various administrative support and general human resources duties. Punctual and reliable with well-rounded skills to aid employees and department staff. Talented at applying wide knowledge of policies and procedures for compliance. My prior employment in the YMCA has allowed me to be a strong communicator with excellent organizational and time management skills.

Overview

9
9
years of professional experience

Work History

Warehouse Production Associate / HR Assistant

Amazon
10.2020 - Current
  • Contributed to the reduction of workplace accidents by participating in safety trainings and promoting awareness among colleagues.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Handled sensitive customer information with discretion, adhering to strict data privacy guidelines set forth by the company.
  • Managed high call volume with exceptional telephone etiquette, resulting in positive feedback from my fellow co-workers.
  • Documented human resources records and maintained confidentiality of sensitive personal information.
  • Responded to inquiries by answering telephone calls, in-person questions and emails.
  • Maintained office supplies and distributed mail to their designated offices.
  • Organized company-wide events to foster a positive work culture and enhance employee engagement.

Restaurant Team Member

Burger King
04.2018 - 06.2020
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived on time to work in uniform and presentable in appearance to meet restaurant standards.
  • Greeted guests pleasantly and answered menu questions.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Prepared food orders, cooking on grill and operating fry station.
  • Used proper techniques to prepare food and ingredients.

After School Care Assistant

Albany YMCA
07.2015 - 02.2018
  • Maintained a clean and organized activity space for the children, ensuring a comfortable and sanitary environment to conduct safe activities.
  • Assisted in the development of age-appropriate curriculum, ensuring a balance between academic support and enrichment activities.
  • Facilitated teamwork exercises among students, fostering collaboration skills and healthy peer relationships.
  • Established strong relationships with parents and guardians through regular communication, fostering a supportive network for student success.
  • Maintained a professional and welcoming front desk area, setting a positive first impression for all visitors.
  • Answered telephone calls promptly and appropriately handling needs such as, locating children to speak to their parents and transferring phone calls to the appropriate department.

Education

High School Diploma -

Albany High School
Albany, NY
06.2017

Skills

  • Safety
  • Order Picking
  • Shipping and receiving
  • File Maintenance
  • HR Policies Compliance
  • Scheduling
  • Workforce Planning
  • Patience and understanding
  • Self-Motivation and Initiative
  • Leadership Qualities
  • Interpersonal relationship building
  • Organization skills
  • Telephone skills

Timeline

Warehouse Production Associate / HR Assistant

Amazon
10.2020 - Current

Restaurant Team Member

Burger King
04.2018 - 06.2020

After School Care Assistant

Albany YMCA
07.2015 - 02.2018

High School Diploma -

Albany High School

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Ro'Lisia Nance-bragg