Summary
Overview
Work History
Education
Skills
Timeline
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ROLISSA Abeyta Mansell

Rio Rancho

Summary

Dynamic Clinic Lead at Foot And Ankle Specialists with a proven track record in enhancing operational efficiency and patient satisfaction. Skilled in critical thinking and time management, I excel in fast-paced environments, fostering teamwork and collaboration while adapting to new technologies. Committed to continuous improvement and delivering compassionate care.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

8
8
years of professional experience

Work History

Clinic Lead

Foot And Ankle Specialists
06.2021 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Medical Assistant

Family Foot Health Specialists
10.2017 - 06.2021
  • Administered patient care procedures, ensuring comfort and adherence to safety protocols.
  • Assisted in the preparation and maintenance of examination rooms and medical equipment.
  • Managed patient records using electronic health record systems, ensuring accuracy and confidentiality.
  • Coordinated patient appointments and follow-up communications to enhance operational efficiency.
  • Educated patients on treatment plans and medication usage to promote health literacy and compliance.
  • Collaborated with healthcare teams to streamline workflows, improving overall clinic productivity.
  • Trained new staff on clinical procedures and office protocols, fostering a collaborative work environment.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.

Education

No Degree - Medical Assistant

Pima Medical Institute
Albuquerque, NM
10-2017

Albuquerque GED Program
Albuquerque, NM
05-2016

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Decision-making
  • Problem resolution
  • Verbal communication

Timeline

Clinic Lead

Foot And Ankle Specialists
06.2021 - Current

Medical Assistant

Family Foot Health Specialists
10.2017 - 06.2021

No Degree - Medical Assistant

Pima Medical Institute

Albuquerque GED Program