Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rolland Blair

Hayden

Summary

Dynamic business leader with a proven track record at Blair Distributing LLC, excelling in customer relations and sales strategy development. Achieved significant revenue growth through relationship building and effective negotiation. Skilled in business management and dedicated to enhancing client satisfaction, driving repeat business, and expanding market presence.

Overview

15
15
years of professional experience

Work History

Owner/Operator Wholesale Distributor

Blair Distributing LLC
10.2014 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Developed and implemented strategic plans for revenue growth, focusing on diversification and market expansion.
  • Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
  • Enhanced company's market position by identifying and pursuing new business opportunities.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Coordinated with supply chain partners to ensure timely delivery of raw materials, preventing production stoppages.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Collaborated with vendors to ensure timely delivery of products, minimizing stockouts and customer complaints.
  • Increased sales revenue by developing and maintaining strong relationships with key clients.
  • Negotiated favorable pricing and payment terms with suppliers, improving profit margins for the company.
  • Used consultative sales approach to understand and meet customer needs.
  • Contacted customers and prospects to generate new business to achieve company growth goals.
  • Serviced existing accounts on regular basis to maximize revenue.
  • Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
  • Kept detailed records of inventories, completed sales and customer information to enhance customer experiences.

Territory Sales Manager

AMGI Inc.
04.2010 - 10.2014
  • Increased sales revenue by developing and implementing strategic territory plans.
  • Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
  • Established strong relationships with key clients, boosting customer retention rates.
  • Established and maintained [Number] accounts, expanding territory by $[Amount].
  • Provided exceptional support to existing customers, leading to increased repeat business and referrals.
  • Tracked changing product lines to effectively meet dynamic market demands.
  • Negotiated contracts with vendors and suppliers, securing favorable terms for the company.
  • Developed customized solutions based on client needs, resulting in increased customer satisfaction and loyalty.
  • Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
  • Established successful account relationships by building rapport and maintaining consistent communication.
  • Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Managed accounts to retain existing relationships and grow share of business.

Education

Music

Spokane Falls Community College
Spokane, WA
06-1984

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Business management
  • Business planning
  • Business development
  • Business launch
  • Business administration
  • Negotiation
  • Sales leadership
  • Sales management
  • Budget development
  • Sales strategy development
  • Sales oversight
  • Client engagement optimization
  • Attention to detail

Timeline

Owner/Operator Wholesale Distributor

Blair Distributing LLC
10.2014 - Current

Territory Sales Manager

AMGI Inc.
04.2010 - 10.2014

Music

Spokane Falls Community College
Rolland Blair