Rolonda Willomon

• Use electronic and/or paper utility maps, engineering plans, computer programs and other drawings to determine actual location of utilities
• Maintain accurate records using paper and/or video systems to ensure colleagues are updated on revisions
• Actively responded to emergency situations pertaining to illegal digging and excavation accidents during and after business hours
• Developed strong relationships with clients through clear communication and timely follow-up on inquiries.
• Worked outdoors in all conditions to complete utilities location requirements within expected timeframes.

Resolve discrepancies with client applications to verify eligibility.

• Communicate with people from various cultures and backgrounds on application process.
• Process and certified documents for accuracy and compliance with government regulations.
• Review applications for different aid programs and determined which qualification criteria for individuals.
• Assist clients with accurate eligibility form, application and document completion.

• Mentored new employees in proper techniques for cleaning, sanitizing, and maintaining facilities according to company guidelines.
• Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
• Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
• Supervised team of 15 housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
• Conducted regular performance reviews with staff members, providing constructive feedback to help them grow professionally and achieve their goals.

• Performed schedule electrical inspections with the Journeyman in compliance with company standards to include small components of transformers ( relays, voltage regulators, rectifiers, circuitry)
• Inspected and tested circuitry with electrical testing equipment ( multi-meters, amp probe, laptop)
• Troubleshooted electrical, electromechanical or electronic malfunctions in low voltage transformers and components to determined needed corrective action
• Repaired and replaced electrical components in transformers or compartments (voltage regulators, circuit breakers); disassembled and cleaned electrical parts
• Used schematics, blueprints and/or location circuit plans for miscellaneous maintenance of equipment and facilities
• Efficiently and safely operated precision measuring instruments (micrometers, tape measures, volt/ohm meters) electric tools (drills, wrenches and grinders)