Summary
Overview
Work History
Education
Skills
Languages
Background
Affiliations
Certification
Timeline
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Rom Itskovich

Las Vegas,NV

Summary

Highly-motivated employee with desire to take on new challenges. I have a strong work ethic, a high level of adaptability, coachability, communication skills, and exceptional interpersonal skills. I am adept at working effectively unsupervised and quickly mastering new skills, allowing me to portray dedication and discipline as a team member and leader who aims to always provide professionalism and high energy to the environment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sales and Marketing Representative

Perfect Princess Cut Diamonds
Las Vegas, NV
02.2021 - Current
  • Developed marketing strategies to enhance product visibility and customer engagement.
  • Managed social media accounts to promote brand awareness and customer interaction.
  • Customer relations, education, and product design.
  • Operated register, handled cash and processed credit card transactions.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Analyzed competitive products in the marketplace.

Regional Producer

American Income Life Insurance Company
Las Vegas, NV
09.2024 - 06.2025
  • Assisted clients in selecting appropriate insurance policies and coverage options.
  • Conducted policy reviews to ensure clients understood their insurance benefits.
  • Processed new applications and maintained accurate client records in the system.
  • Provided training to new staff on company policies and systems.
  • Resolved client inquiries through effective communication and problem-solving skills.
  • Managed a team of five producers.
  • 25% conversion of company provided leads, 38% conversion of referral leads.

Operations Director

Advanced telephony consultants
Las Vegas, NV
01.2023 - 09.2024
  • Developed standard operating procedures to enhance operational efficiency and safety protocols.
  • Managed daily operations and ensured efficient service delivery across all departments.
  • Collaborated with cross-functional teams to facilitate effective communication and project execution.
  • Trained new employees on company policies, procedures, and service standards for consistency.
  • Created and maintained scripts for PACs, charities, and non-profit phone campaigns.
  • One of five directors in charge of over 500 agents.

Sales Associate

Footlocker Retail
Salem , OR
08.2017 - 08.2019
  • Assisted customers in selecting and purchasing athletic footwear and apparel.
  • Maintained knowledge of current promotions and product features to enhance sales.
  • Organized merchandise on the sales floor for easy customer access and visibility.
  • Processed transactions accurately using point-of-sale systems for customer purchases.
  • Conducted inventory checks to maintain stock levels and support replenishment efforts.
  • Helped customers find specific products, answered questions, and offered product advice.

Education

BBA - General Business

Texas Wesleyan University
Fort Worth, TX
05-2020

Skills

  • Marketing strategy
  • Social media management
  • Customer relationship management
  • Sales conversion
  • Market analysis
  • Insurance policy knowledge
  • Team leadership
  • Effective communication
  • Problem solving
  • Account management
  • Attention to detail

Languages

English
Native/ Bilingual
Hebrew
Professional

Background

I was originally born in Israel in 1997, and we moved to Las Vegas to accommodate my families high end custom diamond and jewelry business, Perfect Princess Cut Diamond. I learned a new language while also fighting the uphill battle of living in a new country, no friends, just my immediate family. Through this experience I gained strength, patience, effective work ethic, communication skills, emotional awareness, and more. Being a son of immigrants, I was lucky to have been raised by parents who value honesty, hard work, communication, entrepreneurial ideologies, and a "earn everything" mentality. Through that, I was able to successfully play competitive basketball at the collegiate level, becoming a captain and leader at all levels I've played at. It has allowed me to always push the boundaries of my limits and shoot for continued growth through self reflection and team cohesion, and that success is nurtured through communication and sacrifice. 

Affiliations

In my life, a work life balance is important for me. In my time away from work I have a physical exercise schedule that includes 4 days out of the week to go to the gym. I liked to play video games a few times a week, I love to go and play a round a golf once per week, I highly value you alone time to decompress and reflect. Above all else, I am very dedicated to my family time. We are all very close and I value my relationship with my family in the highest of regards.

Certification

  • Resident licensed in life and health insurance in NV.
  • Non-resident license in over 30 states in the US.

Timeline

Regional Producer

American Income Life Insurance Company
09.2024 - 06.2025

Operations Director

Advanced telephony consultants
01.2023 - 09.2024

Sales and Marketing Representative

Perfect Princess Cut Diamonds
02.2021 - Current

Sales Associate

Footlocker Retail
08.2017 - 08.2019

BBA - General Business

Texas Wesleyan University