Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Roma Allaine

PescasioHill,WA

Summary

I am a mother of two children with plenty of working experience with child care and customer service. I am organized, driven, and willing to learn in any environment I am exposed to. I am also highly social person and have no problems building relationships and working in a group setting. Additionally, before becoming a full-time mother, I volunteered for my church altar service and raised for elementary school supply driven. After years of becoming a full time mom, I have decided to go back to school and get licensed as a phlebotomist. Lastly, I understand the attention to detail that is needed to be done in a work place and I am willing to improve the qualities of work I am tasked for.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Server

White Horse Golf Club
06.2024 - Current
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Bartender

Party Bar Japan
09.2022 - 12.2023
  • Provided excellent customer service by interacting with guests to make sure they have a great time experience at the bar
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Hostess

Buffalo Wild Wings
09.2014 - 05.2017
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Answered customer questions about hours, seating, and menu information.

Retail Sales Associate

Aeropostale
06.2013 - 02.2014
  • Help customers find merchandise and purchase products in a store
  • Ensured the store is appropriately stocked with merchandise, assisting customers as needed and performing transactions like sales and return.

Education

Olympic College
Bremerton, Washington
05.2016

Olympic High School
Bremerton, Washington
06.2014

Saint Francis Xavier High School
Sumter, South Carolina
06.2013

Skills

  • Organization
  • Communication
  • Adaptability
  • Health Education

References

  • Rory Hanley, (Manager)406-690-1973
  • Shawn Douglas, olewiler.shawn@yahoo.com

Certification

  • Licensed Phlebotomist - June 2024

Timeline

Server

White Horse Golf Club
06.2024 - Current

Bartender

Party Bar Japan
09.2022 - 12.2023

Hostess

Buffalo Wild Wings
09.2014 - 05.2017

Retail Sales Associate

Aeropostale
06.2013 - 02.2014

Olympic College

Olympic High School

Saint Francis Xavier High School

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Roma Allaine