Roma Meyers
Administrative Assistant
Nampa,ID
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 10 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Administrative Assistant
Caracal USA
Nampa, ID
12.2022 - Current
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record customer data.
- Managed department budgets and generated financial reports for management review.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
Medical Appointment Scheduler
Centurion Health Care/ISCC
Boise, ID
03.2021 - 12.2022
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Answered phone calls and messages for physicians,medical facility, scheduling appointments, and handling patient inquiries.
- Managed complex calendars for multiple medical practitioners, verifying accuracy of all appointments.
- Collaborated with healthcare staff to verify alignment of appointment scheduling with clinic protocols.
- Verified insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.
- Confirmed appointments one day prior to minimize missed appointments and maximize clinic utilization.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Followed up with patients to reschedule missed appointments.
- Registered and verified patient records before triage with most up-to-date information.
- Performed various administrative tasks by filing, copying and faxing documents.
Scheduler/Office Assistant
Havenwood Caregiving Services
Boise, ID
10.2020 - 02.2021
- Completed daily logs for management review.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Generated department orders and accompanying documentation.
- Delivered clerical support by handling range of routine and special requirements.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
Scheduler/Office Manager's Assistant
A Tender Heart Home Care
Nampa, ID
05.2014 - 10.2020
- Conferred with managers, sales teams, and engineering personnel to revise plans and achieve demanding targets.
- Optimized organizational processes by effectively managing crew schedules while adhering to contractual restrictions.
- Oversaw and verified adherence to government regulations by maintaining sensitive data and complying with international laws.
- Monitored and optimized inventory, and reordered materials as required.
- Planning weekly employee schedules
- Making calls to clients regarding their schedules and their caregivers.
- Maintaining calendars for the department personal and caregivers.
Education
Associate of Science - Psychology
Grand Canyon University
Phoenix, AZ 03.2023 - 05.2025
Skills
Office administration
undefinedTimeline
Associate of Science - Psychology
Grand Canyon University
03.2023 - 05.2025
Administrative Assistant
Caracal USA
12.2022 - Current
Medical Appointment Scheduler
Centurion Health Care/ISCC
03.2021 - 12.2022
Scheduler/Office Assistant
Havenwood Caregiving Services
10.2020 - 02.2021
Scheduler/Office Manager's Assistant
A Tender Heart Home Care
05.2014 - 10.2020
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