Summary
Overview
Work History
Education
Skills
Reference
Timeline
Server

Romain Buchanan

Gold Hill Towers,AA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

15
15
years of professional experience

Work History

Server

Pentad Co-Operation
09.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Store Clerk

Young Sang Bakery Ltd & Superette
02.2010 - 09.2023
  • Assisted customers by answering questions and fulfilling requests.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
  • Assisted customer by locating items, processing payments, and carrying out heavy purchases.
  • Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Collaborated with fellow team members to achieve store goals, sharing best practices for customer service and sales techniques.
  • Assisted with inventory management to ensure accurate stock levels and reduced shrinkage through regular product counts and monitoring for theft.
  • Handled cash register operations accurately, processing transactions quickly while ensuring security measures were followed.
  • Managed returns and exchanges efficiently, resolving customer issues promptly while adhering to store policies.
  • Handled customer complaints with professionalism, resolving issues to maintain positive store reputation.
  • Facilitated smooth workflow, coordinating with other clerks to manage peak times efficiently.
  • Ensured store cleanliness and safety, performing regular clean-up and maintenance tasks.

Education

High School Diploma -

Paul Bogle High School

Skills

  • Facilities Maintenance
  • Customer Service-Focused
  • Teamwork Abilities
  • Reliability
  • Strong Work Ethic
  • Exceptional customer service
  • Food handling
  • Food preparation

Reference

Derek Lyons

GTMO FSO/COR

Guantanamo Bay,Cuba

919-593-1793 / 757-332-6783

Derek.a.lyons.mil@us.navy.mil


Rushawn Mowatt

Firefighter

Guantanamo Bay,Cuba

904-884-0363

Rushawnmwatt37@gmail.com

Timeline

Server

Pentad Co-Operation
09.2023 - Current

Store Clerk

Young Sang Bakery Ltd & Superette
02.2010 - 09.2023

High School Diploma -

Paul Bogle High School

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Romain Buchanan