Roman Bondarchuk
Inman,SC,
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Associate / Head Photo Specialist
Walgreens
02.2022 - Current
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency by 20%.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Managed the photo department overseeing the secure handling and processing of 150+ customer photo orders weekly.
- Delivered exceptional customer service and maintained a 95% satisfaction rate.
Education
Bachelor of Science - Cyber Security
Spartanburg Community College
Spartanburg, SC05.2028
Technical Certifications - Networking/Cyber Security
Swofford Career Center
Inman, SC05.2024
High School Diploma -
Chapman High School
Inman, SC05.2024
Skills
- Technical Skills: Configure Cisco routers/switches, Network Security, Inter VLAN Routing, VLSM, IPv4 and IPv6 Addressing
- Soft Skills: Leadership, Customer Service, Communication, Teamwork, Efficiency, Time Management
Certification
- CCST Cyber Secuirty
- CCST Networking
Languages
Ukrainian, Russian, English
Timeline
Customer Service Associate / Head Photo Specialist
Walgreens
02.2022 - Current
Bachelor of Science - Cyber Security
Spartanburg Community College
Technical Certifications - Networking/Cyber Security
Swofford Career Center
High School Diploma -
Chapman High School