Roman Cagliano
Sunrise,FL
Summary
Accomplished Management professional specializing in leading, launching and operating retail locations. Set and enforced consistent standards and procedures to maintain staff satisfaction and performance targets. Familiar with managing range of personalities to effectively build consensus and achieve operational targets. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction.
Overview
9
9
years of professional experience
Work History
Restaurant Manager
Marios Italian Restaurant
Stuart, FL
11.2022 - Current
- Maintained detailed records of sales transactions and daily shift reports.
- Inspected dining room area regularly for cleanliness and adherence to safety standards.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Assistant Store Manager
Psycho Bunny
Palm Beach Gardens, FL
05.2022 - 11.2022
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
- Increased sales from various channels.
Merchandising Team Leader
American Eagle Outfitters, Inc
Palm Beach Gardens, FL
09.2021 - 01.2022
- Worked with corporate leaders to develop effective plans for sales floor, seasonal products and special promotions. As new Store Opening Merchandise Leader.
- Provided training, support, and guidance to new members of the merchandising team.
- Restructured merchandising in area support strategy to promote high value and products.
Store Manager, Tier 1
Pacsun
Palm Beach Gardens, FL
05.2021 - 09.2021
- High Volume, Top 50 location.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Dual Store Manager
Pacsun
Palm Beach Gardens, FL
05.2021 - 07.2021
- Running Multi Unit bracket in the High Volume and Medium Volume Store respectively.
- Conducted staff evaluations and determined promotions and realignments or reductions in workforce.
Store Manager, Tier 2
Pacsun
Wellington, FL
03.2019 - 05.2021
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Store Manager, Tier 3
Pacsun
Coral Springs, FL
07.2018 - 03.2019
- Drove operational improvements which resulted in savings and improved profit margins.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Assistant Store Manager
Pacsun
Ft. Lauderdale , FL
04.2018 - 07.2018
- Trained and managed associates in customer service and sales techniques.
- Managed store organization, maintenance and purchasing functions.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Assistant Manager
Abercrombie & Fitch
West Palm Beach, FL
04.2015 - 03.2017
- Achieved recognition for contribution to store success by optimizing sales.
- Graduated Target Store Program.
Education
Bachelor of Arts - Criminology
University of North Florida
Jacksonville, FL04-2015
Skills
- Merchandising
- Strategic thinker
- Goals and performance
- Maximizing profitability
- Relationship building and management
- Team leadership and coaching
- Corporate visual standards
- Product knowledge
- Organization
- Multitasking
- Operational budgeting
- Recruitment and hiring
- KPI Tracking
- Adaptability
- Reliability
- Schedule management
- Customer retention
Accomplishments
- Achieved Merchandising and Visual Standards Recognition with DM's, RD's, and Visual Teams throughout my career.
- Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
- Supervised District of 13 locations as an Acting Area Manager.
- Exceeded monthly Leverage, Conversion, and overall Goals as a tenured Store Manager.
- DOR heading all things Visual Standards and Merchandising for D505/D539 and Operations for D539 as well as participating in Region 5 Meetings.
- Led team to achieve Positive Leverage during Holiday season 2019, earning recognition from upper executives as one of 20 stores in company to do so.
Timeline
Restaurant Manager
Marios Italian Restaurant
11.2022 - Current
Assistant Store Manager
Psycho Bunny
05.2022 - 11.2022
Merchandising Team Leader
American Eagle Outfitters, Inc
09.2021 - 01.2022
Store Manager, Tier 1
Pacsun
05.2021 - 09.2021
Dual Store Manager
Pacsun
05.2021 - 07.2021
Store Manager, Tier 2
Pacsun
03.2019 - 05.2021
Store Manager, Tier 3
Pacsun
07.2018 - 03.2019
Assistant Store Manager
Pacsun
04.2018 - 07.2018
Assistant Manager
Abercrombie & Fitch
04.2015 - 03.2017
Bachelor of Arts - Criminology
University of North Florida
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