Roman Corrales
Odessa
Summary
Adept at route navigation and fostering positive relationships, I significantly enhanced delivery accuracy and customer satisfaction at the United States Postal Service. My mechanical aptitude and safety awareness contributed to reduced maintenance costs and improved efficiency in various roles, including at UPS and the Texas Department of Transportation.
Overview
12
12
years of professional experience
Work History
Letter Carrier
United States Postal Service
11.2019 - Current
- Managed time effectively to complete all scheduled deliveries within expected time frames, ensuring consistent service levels for customers.
- Supported colleagues during peak periods or absences by covering additional routes or assisting with sorting duties as necessary.
- Enhanced customer satisfaction through timely delivery of parcels, letters, and packages to residential and commercial addresses.
- Improved mail delivery efficiency by accurately sorting and organizing mail according to designated routes.
- Strengthened community ties through consistent, friendly interactions with customers along assigned routes, fostering trust and positive relationships between the postal service and its patrons.
- Handled sensitive materials such as certified mail, registered packages, and express deliveries with utmost care and attention to detail.
Juvenile Detention Officer
Odessa Youth Center
10.2018 - 07.2019
- Established rapport with juvenile detainees through respectful communication that fostered trust-building relationships necessary for effective rehabilitation.
- Conducted room searches for contraband items to maintain a safe environment within the facility.
- Improved facility safety by conducting thorough and consistent security checks on all living quarters and common areas.
- Worked with juvenile offenders to help in development of decision-making and problem-solving skills.
- Maintained a secure environment by utilizing de-escalation techniques during conflicts or confrontations between detainees.
- Promoted positive behavior among detainees by implementing structured daily routines and encouraging adherence to facility policies.
- Served as a mentor for newly hired Juvenile Detention Officers providing guidance on best practices within the profession.
- Assisted in the intake process for new detainees, ensuring proper documentation and orientation procedures were followed.
- Completed incident reports when disorder or violence occurs.
Package Handler
UPS
10.2019 - 11.2019
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Police Recruit
Midland Police Department
07.2019 - 09.2019
- Maintained high levels of physical fitness, consistently passing mandatory fitness tests required for job performance.
- Maintain a passing score to retain enrollment in the academy
Maintenance
Town of Van Horn Utilities Dept.
07.2015 - 09.2018
- Inspected equipment, completed routine maintenance and escalated larger repairs to maintenance teams to maintain optimal production levels.
- Established best practices in maintenance procedures to extend the lifespan of automation equipment while reducing maintenance costs.
- Repair water/gas leaks around the town of Van Horn.
- Repair roads and herbicide control.
Lifeguard
Town of Van Horn: City Pool
05.2015 - 07.2015
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Upheld hygiene standards in pool and surrounding area.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
Maintenance
Texas Department Of Transportation TxTag
05.2013 - 08.2013
- Repaired and performed minor maintenance on equipment at terminals.
- Reduced costs associated with equipment maintenance by implementing a proactive preventive maintenance plan for all devices used in pressure tests.
- Reduced maintenance downtime by optimizing preventive maintenance schedules and procedures.
- Repair roadways on both interstate and farm roads.
- Repair signs on state highways.
- Herbicide control
- Assist/ aid in bad weather situations.
Education
Bachelors - Criminal Justice
Sul Ross State University
Alpine, TX06.2017
High School Diploma -
Van Horn High School
Van Horn, TX06.2011
Skills
- Route navigation
- Delivery accuracy
- Mechanical aptitude
- Package handling
- Safety awareness
- Geographical expertise
- Weather tolerance
- Report preparation
Timeline
Letter Carrier
United States Postal Service
11.2019 - Current
Package Handler
UPS
10.2019 - 11.2019
Police Recruit
Midland Police Department
07.2019 - 09.2019
Juvenile Detention Officer
Odessa Youth Center
10.2018 - 07.2019
Maintenance
Town of Van Horn Utilities Dept.
07.2015 - 09.2018
Lifeguard
Town of Van Horn: City Pool
05.2015 - 07.2015
Maintenance
Texas Department Of Transportation TxTag
05.2013 - 08.2013
Bachelors - Criminal Justice
Sul Ross State University
High School Diploma -
Van Horn High School
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