Roman DeBarros
Indianapolis,IN
Summary
Energetic and enthusiastic insurance professional motivated to succeed in fast-paced and deadline-driven professional environment. Comprehensive knowledge of claims adjustments with special knowledge of coverage and liability investigations. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Claims Adjuster
GEICO, Government Employees Insurance
Indianapolis, IN
10.2021 - Current
- Currently within top 12% of adjusters when ranked on performance and results.
- Consistently placing within the top 10 performers within the department.
- After displaying high productivity and unvarying customer satisfaction, became part of a small group of adjusters to receive insurance licenses.
- Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
- Maintained accurate documentation of all claim activity within designated system.
- Performed special projects upon request from management; completed tasks efficiently while meeting deadlines.
- Researched relevant laws, regulations, legal decisions and precedents to determine appropriate course of action.
- Interpreted policy language to determine coverage for insureds under various circumstances.
- Conducted interviews with claimants, witnesses and other associated parties to obtain additional information about the claim.
- Provided training sessions for new adjusters on best practices for adjusting claims.
Server Trainer
Buca Di Beppo
Indianapolis, IN
07.2017 - 10.2021
- Educated waiters on menu, memorization strategies and how to convey information clearly.
- Coached staff members on best practices for optimizing server performance levels.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
Shift Supervisor
IHOP
Indianapolis, IN
03.2015 - 07.2017
- Provided on-the-job training to new staff members.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Assisted upper management with daily operations to meet standards of service and quality.
Education
Associate of Science - Audio Engineering
Indiana University - Purdue University Indianapolis
Indianapolis, IN05-2019
Skills
- Policy Investigations
- Rules of Evidence
- Property Claims
- Claims Processing
- Policy Interpretation
- Coverage Assessments
- Highly Motivated
- Claims Investigations
- Best Practices Implementation
- Claims File Management Processes
Certification
Licensed to handle insurance claims in the states of Kentucky, North Carolina, Texas, and Florida.
References
References available upon request.
Timeline
Claims Adjuster
GEICO, Government Employees Insurance
10.2021 - Current
Server Trainer
Buca Di Beppo
07.2017 - 10.2021
Shift Supervisor
IHOP
03.2015 - 07.2017
Associate of Science - Audio Engineering
Indiana University - Purdue University Indianapolis
Similar Profiles
Jessica GreerJessica Greer
Telephone Claims Representative at GEICO, Government Employees InsuranceTelephone Claims Representative at GEICO, Government Employees Insurance
Julisa VillalobosJulisa Villalobos
Licensed Insurance Agent at GEICO, Government Employees InsuranceLicensed Insurance Agent at GEICO, Government Employees Insurance
Angela RossAngela Ross
Claims Adjuster at GEICO, Government Employees InsuranceClaims Adjuster at GEICO, Government Employees Insurance
STEVEN MORRISONSTEVEN MORRISON
SALES at GEICO, Government Employees InsuranceSALES at GEICO, Government Employees Insurance
Jide AdeshiyanJide Adeshiyan
Associate Operations Manager at CSL PlasmaAssociate Operations Manager at CSL Plasma