Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roman Encinas

Whittier,CA

Summary

Dedicated service professional with demonstrated strengths of customer satisfaction, time management and inventory control with experience in troubleshooting customer concerns and working with team to build successful solutions. Establishes positive relationships with internal and external individuals within a company. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Non-Inventory Receiver

Disneyland Resort
10.2022 - Current
  • Unloaded and unpacked incoming shipments to facilitate orders and verify accuracy of contents.
  • Properly labeled and stored goods in safe area to provide identification and avoid losses.
  • Communicated with vendor representatives to resolve damaged shipments and item shortages.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Handled day-to-day shipping and receiving overseeing more than 300-400 packages per day.
  • Regularly reviewed invoices and double-checked orders.

Operations

Amazon
10.2021 - 09.2022
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Followed corporate procedures to maintain company and customer data confidentiality.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Conducted new hire training on multiple routes with preferred work methods and safety.
  • Collaborated with supervisor of transportation to discuss department needs and goals.
  • Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.

Sales Associate

Pat's 605 Cyclery
05.2020 - 10.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Developed strong rapport with customers and created positive impression of business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Used in-store system to locate inventory and place special orders for customers.

Inventory Controller

Anastasia Beverly Hills
06.2019 - 08.2019
  • Used equipment like forklifts and pallet jacks to move inventory.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Managed inventory control for high-volume warehouses with accurate, timely stock replenishment.
  • Adheres to warehouse procedures and safety standards.
  • Packs the items picked by the picker into appropriate boxes for shipping.

Education

Bachelor of Science - Sports Management

Grand Canyon University
Phoenix, AZ

Skills

  • Training and Development
  • Environmental Compliance
  • Professional Relationships
  • Computerized Time Management Systems
  • Critical Thinking
  • Invoice and Manifest Review
  • Performance Goals
  • Managing Multiple Tasks

Timeline

Non-Inventory Receiver

Disneyland Resort
10.2022 - Current

Operations

Amazon
10.2021 - 09.2022

Sales Associate

Pat's 605 Cyclery
05.2020 - 10.2021

Inventory Controller

Anastasia Beverly Hills
06.2019 - 08.2019

Bachelor of Science - Sports Management

Grand Canyon University

Similar Profiles

CREATE PROFILE
Roman Encinas