Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Roman Esqueda De Santos

Roman Esqueda De Santos

Elkhart,IN

Summary

Eager and motivated to explore new opportunities and gain experiences. Experience gaining communication and stress management skills through previous employment. Seeking employment that will push me out of my comfort zone and further develop my skills.

Overview

3
3
years of professional experience

Work History

Lamination

Forrest River-East To West
11.2021 - Current
  • Manufactured recreational vehicles of many styles and variations.
  • Use of hand and power tools.
  • Further developed precise attention to detail.
  • Promoted safe working environment.
  • Ability to work well in fast-paced environment.
  • Respectful, friendly, team player.

Customer Service Representative

Dish Network Corp
02.2020 - 01.2021
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Assisted with technical issues regarding their TV's Or dish receivers.
  • Answered constant flow of customer calls with minimal wait times.
  • Recommended products to customers, thoroughly explaining details.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.


Eligibility Assistant

Elkhart County Division Of Family Resources
04.2020 - 12.2020
  • Assisted diverse individuals through application process.
  • Data entry and documentation.
  • Interviewed applicants and explained scope of different available benefits.
  • Reviewed applications and qualifications for different aid programs.
  • Followed strict guidelines when reviewing applicant eligibility for economic assistance.

Education

High School Diploma -

West Noble High School
Ligonier, IN
08.2016

Skills

  • Bilingual, Spanish-English
  • Team Meetings
  • Critical Thinking
  • Advanced Troubleshooting
  • Customer Satisfaction
  • Active Listening

Accomplishments

  • Customer Satisfaction - Employee of the Month at DISH Network.
  • Decision to go back and earn my diploma.

Timeline

Lamination

Forrest River-East To West
11.2021 - Current

Eligibility Assistant

Elkhart County Division Of Family Resources
04.2020 - 12.2020

Customer Service Representative

Dish Network Corp
02.2020 - 01.2021

High School Diploma -

West Noble High School

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Roman Esqueda De Santos