Roman Evans
Flagstaff,AZ
Overview
3
3
years of professional experience
Work History
Volunteer Firefighter
Tusayan Fire Department
10.2022 - Current
- Administered first aid and conducted emergent response management.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Collaborated with other emergency responders on scene to establish adequate fire suppression.
- Participated in community outreach programs to raise awareness of fire prevention and safety measures.
- Trained new firefighters to comply with safety protocols and equipment usage.
Front Desk Agent
Maverick Helicopters
07.2020 - Current
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Answered customer telephone calls promptly and appropriately handled needs.
- Used internal software to process reservations, check-ins and check-outs.
- Communicated over radio and in programs such as Excel.
Education
No Degree - Business Economics
Northern Arizona University
Flagstaff, AZ05.2027
Skills
- Cooperative Relationships
- Medical Response
- Dispatch
- Emergency Communications
- Scheduling
- Paperwork Processing
- Product Knowledge
- Call Management
- Data Collection
- Complaint Resolution
- Data Entry
- Critical Thinking
Timeline
Volunteer Firefighter
Tusayan Fire Department
10.2022 - Current
Front Desk Agent
Maverick Helicopters
07.2020 - Current
No Degree - Business Economics
Northern Arizona University