Roman Fields
Canton,MI
Summary
Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Prepared to assume role as Environmental Technician, Sustainability Specialist, Research Technician, or Environmental Analyst. Bringing a dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.
Overview
1
1
year of professional experience
Work History
Lab Assistant
Michigan State University
Lansing, MI
01.2022 - 06.2022
- Perform analysis on different variants of Arabidopsis plants
- Collected and organized data to perform data analysis and prepare technical reports.
- Performed preventive maintenance on laboratory equipment to ensure optimal performance.
- Observed lab protocols
- Performed routine checks on sensitive lab equipment to achieve consistent and high-performing functionality.
- Used time management and adaptability skills to prioritize and run multiple tests.
- Disposed of laboratory materials and samples using well-established guidelines and instructions.
- Maintained and updated a database of relevant scientific articles, journals, and manuscripts.
Call Center Representative
IHA
Ann Arbor, MI
05.2021 - 01.2022
- Communicated with the patients by answering incoming calls, assessing the urgency of the call, appropriately triaging the call, and directing urgent calls according to established procedures to ensure optimal quality patient care
- Scheduled patient appointments, and communicated and coordinated scheduling with clinical personnel to optimize patient care and efficiency
- Managed patient referrals and/or prior authorizations, by receiving requests from internal and external customers and ensuring that all requests were processed correctly and promptly
- Provided a high level of customer service to all internal and external customers
- Recorded messages for physicians and staff accurately, with complete information required, and ensured that each message was appropriately tasked through the IHA Electronic Medical Records (EMR) system
- Maintained strict patient and employee confidentiality in compliance with HIPAA and IHA guidelines
- Completed IHA’s “The Customer” training and adhered to IHA’s standard of providing the highest level of service and respect to internal or external customers.
- Exceeded established service goals while leveraging customer service, and best practices.
Education
Bachelor of Science - Environmental Studies & Sustainability
Michigan State University
12-2023
Skills
- Miradi Project Management Software
- Excellent Communication Skills
- Excellent Lab Practices
- Proficient in Microsoft Office
- Time Management
- Health Code Compliance
- Customer Service
- Complaint Resolution
- Technical Support
- Data Entry
- Data Collection
- Community Outreach
- Project Management
- Report Preparation
- Technical Assistance
- Life Cycle Assessment
Leadership Experience
- 2018 Clarinet Section Leader
- 2017 & 2018 Clarinet Family Leader
- 2018 & 2019 Organizer, Clarinet Octet
Memberships And Affiliations
Michigan Association of Environmental Professionals, Student Member
Michigan Environmental Council
Extracurricular Activities
Plymouth Canton Educational Park, Marching Band, 06/2015, 11/2019, 2015 & 2016 Michigan Competitive Band Association (MCBA) State Champions, Invited to march in the 2015 Rose Bowl Parade, in Pasadena, California, 2016, 2017 & 2018 Bands of America National Semi-finalists, 2017 Michigan Competitive Band Association (MCBA) first runner-up, 2018 Michigan Competitive Band Association (MCBA) Third place Plymouth Canton Educational Park, Wind Ensemble, 08/2018, current, Michigan Music Conference (MMC) Performance, Michigan State Band Festival, Received the highest possible rating at the Michigan State Solo and Ensemble
References
References available upon request.
Timeline
Lab Assistant
Michigan State University
01.2022 - 06.2022
Call Center Representative
IHA
05.2021 - 01.2022
Bachelor of Science - Environmental Studies & Sustainability
Michigan State University
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