Roman Garza
Phoenix,AZ
Summary
Detail-oriented and methodical Supply Chain Coordinator adept at maintaining strong relationships with vendors and Teammates. Team-oriented and hardworking with an analytical and organized nature. Ready to 6+ years of experience and take on a challenging new role.
Overview
12
12
years of professional experience
Work History
OR Supply Chain Coordinator
Abrazo Arizona Heart Hospital
Phoenix, AZ
06.2018 - Current
- Optimized warehouse space utilization, consolidating stock and improving overall organization.
- Analyzed data to identify trends and opportunities for process improvements, leading to increased efficiency in operations.
- Coordinated communication between internal departments and external partners, facilitating smooth execution of end-to-end supply chain activities.
- Collaborated with Reps and OR management to facilitate smooth transitions dealing with major backorders.
- Resolved issues through negotiations and led contract compliance and vendor performance reviews.
- Kept stock areas clean, tidy and organized according to facility requirements.
- Monitored supplier performance metrics to ensure timely delivery of high-quality products at competitive prices.
- Implemented risk mitigation strategies to minimize potential disruptions in the supply chain due to unforeseen events or changes in demand patterns.
- Conducted regular audits of supplier performance, ensuring compliance with quality standards and service agreements.
- Completed frequent inventory counts and resolved discrepancies.
- Coached and mentored team members to develop their skills, resulting in improved individual performance and increased productivity within the department.
- Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
- Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
- Formulated demand planning and generated supply chain management metrics.
- Developed and enforced policies and procedures in compliance with local and federal regulations.
Professional Window Cleaner
Persnickety Window Cleaning
Phoenix, AZ
10.2012 - 02.2021
- Collaborated with team members to complete large-scale projects in a timely manner while maintaining attention to detail.
- Boosted efficiency through meticulous scheduling of appointments and accurate route planning for multiple job sites daily.
- Assisted with training and mentoring of new hires, ensuring they adhered to company standards for quality and safety.
- Conducted regular maintenance checks on equipment to prevent malfunctions during operation, ensuring consistent performance throughout each project.
- Maintained a clean driving record while transporting equipment and crew members to job sites in company vehicles, reflecting responsibility and professionalism.
- Reduced streaks and residue on windows by utilizing appropriate cleaning techniques and industry-standard equipment.
- Increased client retention by consistently delivering high-quality workmanship and maintaining a professional demeanor.
- Handled delicate stained glass windows with care during restoration projects for places of worship or historical buildings.
- Provided detailed estimates and quotes for potential clients, outlining the scope of work required and timeframes for completion.
- Improved overall appearance of buildings by removing dirt, grime, mold, mildew, bird droppings, and other debris from glass surfaces as part of the window cleaning process.
- Delivered customized service offerings based on specific client requirements or unique architectural features of their properties.
- Contributed to a positive work environment within the team by sharing knowledge about best practices in window cleaning techniques.
- Enhanced customer satisfaction by providing thorough window cleaning services for residential and commercial clients.
- Maintained safety standards by adhering to proper ladder usage, harness procedures, and fall protection guidelines.
- Developed strong relationships with clients through open communication channels, addressing concerns promptly, and providing exceptional service quality.
- Expanded clientele by effectively promoting company''s services through word-of-mouth referrals, online marketing, and networking events.
- Cleaned interior and exterior of commercial and residential windows using industry-standard techniques, chemicals and equipment.
- Performed detailing tasks using microfiber and toweling cloths to remove excess moisture from window sills.
- Applied water and detergent to glass with non-scratch applicator and removed with rubber squeegee blade to reduce smears.
- Calculated prices, collected payments and furnished written receipts to support accounting records and help business remain profitable.
- Reported deficiencies in systems or equipment to reduce service delivery failure or risk to health, safety or environment.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Supervised supplies in inventory and submitted reorder requests.
EVS Technician
Abrazo Arrowhead Hospital
Phoenix, AZ
02.2014 - 06.2018
- Delivered exceptional customer service when interacting with patients, family members, visitors, and colleagues alike, fostering a positive atmosphere within the hospital environment .
- Promoted a healthy environment for patients, visitors, and staff through diligent maintenance of high cleanliness standards.
- Supported hospital operations through timely completion of cleaning assignments, contributing to a well-maintained facility.
- Enhanced patient satisfaction by ensuring a clean and safe environment in all hospital areas.
- Contributed to effective communication among team members by participating in regular meetings and training sessions.
- Emptied and decontaminated trash containers to efficiently reduce waste.
- Performed deep-cleaning projects as needed to maintain optimal cleanliness throughout the facility over time.
- Assisted in emergency situations requiring immediate attention or cleanup, demonstrating adaptability under pressure.
- Reduced the risk of infection by properly disposing of hazardous materials and maintaining strict hygiene protocols.
- Improved sanitation practices by regularly inspecting and evaluating the cleanliness of the facility.
- Ensured proper handling and storage of chemicals, minimizing risks associated with hazardous material exposure.
- Collaborated with other EVS technicians to ensure comprehensive cleaning coverage in all assigned areas.
- Mixed and blended cleaning solutions to proper concentrations.
- Cleaned, removed and properly disposed of biohazardous substances in accordance with OSHA and health regulations.
- Exceeded performance goals related to response times for urgent cleaning requests, contributing to improved patient experiences during their stay at the hospital .
- Assisted nursing staff with patient care tasks, improving overall efficiency and quality of care.
- Maintained inventory levels for cleaning supplies, anticipating needs and preventing shortages that could impact service delivery.
- Provided support during large-scale events such as flu season or outbreaks by adjusting work schedules accordingly to meet increased demand for services .
- Streamlined workflow processes for increased productivity by implementing efficient cleaning techniques and procedures.
- Continually updated knowledge on best practices for infection prevention within healthcare settings, ensuring adherence to industry guidelines at all times.
- Washed blinds, windows, and walls with natural cleaning solutions to remove contaminants and pollutants.
- Participated in ongoing training opportunities and professional development initiatives to stay up-to-date with industry trends and advancements in EVS technology.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Cleaned walls and ceilings with special reach tools following regular schedule.
Education
High School Diploma -
Ocotillo High School
Phoenix, AZ05.2002
Skills
- Data Entry
- Supplier Relationship Management
- Shipment Tracking
- Supply Management
- Cross-Functional Collaboration
- Product Management
- Vendor Relations
- Warehouse Management
- Inventory counting
- Supply Chain Management
- New Vendor Setup
Accomplishments
- Achieved Coordinator position by showing readiness and willing to apply my skill with accuracy and efficiency, Always willing to take on new projects.
Timeline
OR Supply Chain Coordinator
Abrazo Arizona Heart Hospital
06.2018 - Current
EVS Technician
Abrazo Arrowhead Hospital
02.2014 - 06.2018
Professional Window Cleaner
Persnickety Window Cleaning
10.2012 - 02.2021
High School Diploma -
Ocotillo High School
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