Roman Jamielle Jackson II

Result driven Business/ Production Specialist with over 12 years of experience in managing and optimizing operations in diverse industries.

Professional loader with strong experience in logistics and warehouse operations. Skilled in efficient loading and unloading processes, with consistent focus on safety and organization.

• Supervised team of 50+ staff members. Lead Training programs for multiple Fortune 500 Companies including Amazon, UPS Postal, & Khol's Distribution
• Documented and resolved safety and associates conflicts which led to 100% days safe and production increase.
• Managed Priority shipments & Confidential documents, shipping over 100,000 units per shift.
• experienced in Six-Sigma/ Lean/ and Gemba walks
• Trained 50+ Associates in Loading & unloading methods and Techniques
• Implemented over several Saftey Policies and Procedures to insure OSHA standards
• Managed Associate Payroll and Attendance records
• Lead/ Trained 50+ Team members in computer-based trainings.
• Over 10+ yrs experience in Customer Service, Sales, & Retail
• Lead QA & DPMO metrics according to company Standards
• Conducted Audits to improve production, safety, and customer/ associate retention
• 5 yrs Shipping Clerk Leading team to meet company Goal processing 50k units/ deliveries per day (est. 6250 units per hour)
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Trained 20+ new employees on proper forklift operation.
• Oversaw Loading & Unloading delivery shipments, resulting in 50% increase in On-time deliveries
• Managed/ Supervised 25+ associates in Customer Service & Retail.
• Lead multiple training classes for various departments from Shipping, Receiving, Inbound, & Outbound
• Oversaw Cash Handling/ Close - Opening Business/ Store for Production.
• Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
• Capacity analysis & Grid Strategies
• 5+ yrs in Logistics & Delivery Shipments
• Reduced Inventory Damages by 95% by Implementing Safe Loading, Unloading, and Packing procedures
• 9+ yrs in Quality Control & Process Improvements
• Coordinated with Senior Management on daily task & Operations
• 7+ yrs in Forklift Operations and Inventory Management
• 10+ yrs in Customer Service
• Lead several Safety Classes - Implementing Safety strategies to reduce Company Recordable
• Cash handling financial transactions within company Budget
• 9+ yrs in Supply Chain Management
• 7+ yrs in Project Management & Design
• 10+ yrs Problem Solving & critical Thinking
• Managed 50+ Customer Accounts - including credit services