Seasoned Bar Manager with history of success in all areas of restaurant operations. Hardworking and resourceful with attention to detail and organized nature. Ready to take on new challenges with role in Front of The House Management.
Overview
8
8
years of professional experience
Work History
Bar Manager
Assaggio Ristorante
06.2021 - 04.2024
Performed floor manager duties during lunch shifts, supporting servers and staff, managing restaurant flow, and improving service efficiency.
Resolved guest issues and complaints professionally, maintaining high levels of customer satisfaction.
Cultivated loyal clientele, driving repeat business with frequent guests visiting multiple times per week.
Designed and developed 120-bottle wine list and cocktail menu, earning prestigious Wine Spectator Award for three consecutive years.
Negotiated favorable deals on wine and liquor by fostering strong relationships with distributors and importers, securing exclusive pricing and support to maximize profitability while maintaining high-quality offerings.
Bar Manager
Novilhos Brazilian Steakhouse
08.2016 - 06.2017
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Trained bartenders and provided ongoing education to both bartenders and servers on alcohol and wine, enhancing their product knowledge and improving service quality.
Placed weekly liquor and wine orders based on demand to optimize inventory levels, and performed monthly inventory audits for accurate accounting and cost control.
Assisted other managers in fostering a strong sense of equity and diversity within the team, ensuring a collaborative and harmonious front-of-house environment by proactively resolving conflicts and promoting teamwork.
Server
Assaggio Ristorante
01.2018 - 06.2021
Efficiently managed a demanding 9-table section in a high-volume, fast-paced restaurant, consistently delivering top-tier service without compromising any steps of service.
Collaborated seamlessly with fellow servers and staff to ensure smooth operations during peak hours, proactively assisting team members to maintain a cohesive and efficient front-of-house environment.
Expertly upsold premium menu items, using deep knowledge of the offerings to recommend dishes and beverages that elevated the guest experience and boosted sales.
Cultivated strong relationships with regular clientele by remembering their specific food and drink preferences, offering personalized service that enhanced guest loyalty and repeat business.
Server
AQUA By El Gaucho
06.2017 - 01.2018
Delivered impeccable service with a focus on fine dining etiquette, adhering to precise steps of service that emphasized attention to detail and elevated the guest experience.
Worked large-scale banquets and private events, seamlessly coordinating with the kitchen and staff to execute high-volume service while maintaining the highest standards of quality and presentation.
Demonstrated expertise in the nuances of wine pairings, table settings, and formal dining procedures, ensuring each guest experienced a refined and memorable meal.
Anticipated guest needs proactively, providing personalized touches that enhanced the luxury dining experience and reinforced the restaurant's reputation for excellence.