Proven leader and skilled in customer service, my tenure at Elevate Trampoline Park as the cafe supervisor showcased my ability to enhance customer satisfaction and engagement through innovative strategies and effective complaint resolution. Expert in time management and inventory optimization, I consistently delivered results, fostering a positive and professional environment. Team Captain and strong vocal leader with good communication skills to encourage, support and positively hold teammates accountable. Influences teammates on-and-off the soccer field, at scheduled activities and in local community. Sets tone for practice, keeps coach, and staff informed and models responsibility, decision-making and strong work ethic.